The Royal St. Charles Hotel, a contemporary styled boutique hotel, is located just 1 block from Bourbon Street and the French Quarter. Th... more »
The Royal St. Charles Hotel, a contemporary styled boutique hotel, is located just 1 block from Bourbon Street and the French Quarter. The hotel features modern amenities and spacious guest rooms and is ideally situated for both the business and leisure traveler. The Royal St. Charles hotel features luxuriously appointed rooms and suites, featuring Bath and Body Works amenities, voice mail, in-room safe, in-room fax & modem, original artwork, handmade furniture, coffee makers, irons & ironing boards, hair dryers and 4100 sqf of meeting/banquet space accommodating 10 to 300 guests. Non-smoking and handicapped-accessible rooms are also available. Ideally situated for both the business or leisure traveler, the Royal St. Charles hotel invites you to enjoy a relaxing stay with us on your next visit to New Orleans!
Orbitz
Be our guest and put our service to the test at the well known Royal Saint Charles.
ReserveTravel
52 year old with a luxury budget, traveling for business
UNDISCLOSED FEES:
They demand a $6.90/day resort fee that was not disclosed until arrival. It is supposed to include:
- Free WiFi; but the WiFi doesn't work. The Front Desk said, many guests
leech off nearby businesses. Otherwise; work in the lobby (few seats, no desks, no phones, NOISY bar.)
- Continental Breakfast was coffee & (day old?) sweet rolls. No fruit. No cereal. No yogurt. No milk. No juice. No water. I asked if there were nearby restaurants ... the Front Desk staff was profoundly stumped. After calling someone on the phone, they gave me incorrect directions to a restaurant that is not open for breakfast.
- Free local & long distance calls - Not. For three [3] days, whenever I tried dialing a local, long-distance or 800# ... I get a fast busy signal. They do not
seem to have any interest in fixing the problem. I have placed 5+ calls to the Front Desk.
OTHER GRIPES:
- Room carpets had large & serious stains. Wrinkles due to scrubbing
were so large as to be a trip & fall hazard.
- Dresser was missing two [2] drawers. Just big gaping holes where there should have been drawers.
- Only one of three elevators ever worked during my 3-day stay.
- Valet Parking took ~40 minutes to retrieve the car from gawd knows where.
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