Nestled at the base of Camelback Mountain, Royal Palms Resort and Spa, a Spanish Mediterranean-style estate, offers 119 guestrooms, casit... more »
Nestled at the base of Camelback Mountain, Royal Palms Resort and Spa, a Spanish Mediterranean-style estate, offers 119 guestrooms, casitas and suites. The Royal Palms combines the graciousness and sophistication of a Mediterranean villa with the intimacy and privacy of a secluded retreat. With its unique ambiance, stone fireplaces, and mountain views, the resort offers the award-winning T. Cook?s restaurant, Four-Star Alvadora Spa, swimming, complete fitness centre, full service salon and over 20,000 square feet of meeting space. Conveniently located between the prestigious Phoenix Biltmore area and popular downtown Scottsdale, Royal Palms is ideally situated for business and leisure travelers searching for a unique and extraordinary experience.
Official Hotel Information
Privacy remains the ultimate luxury at Royal Palms Resort and Spa. Enchanting stone walkways curve throughout the property, inviting guests to indulge in a leisurely stroll amongst the fragrant citrus groves and exotic foliage. Set amidst lush courtyards and blooming gardens, our 119 beautifully appointed casitas, guestrooms, and our new Alvadora Spa Suites-part of our new Montavista Collection-surround as an oasis for guests seeking tranquility and solitude. Each room is resplendent in Old World charm, many appointed with a breathtaking collection of European antiques, tiles and artifacts. Set in the Valley of the Sun, the resort is located in the beautiful Phoenix-Scottsdale resort community, with the majestic Camelback Mountain providing a striking visual backdrop.. Entering the mansion through mahogany and iron double doors, the atmosphere is that of a lavish private residence. Mirroring the Old World charm of the estate, Royal Palms' Four-Star Alvadora Spa is tranquil, warm and intimate. Nationally acclaimed T. Cook's restaurant boasts select seasonal dishes from the Mediterranean and exotic surrounding regions. The resort also offers swimming, a fitness centre and full-service salon.. Conveniently located between the prestigious Biltmore area and popular downtown Scottsdale, Royal Palms Resort and Spa is ideally situated for business and leisure travelers with Phoenix Sky Harbor International Airport only seven miles from the hotel. Unique ambiance, intimate surroundings and lush gardens evoke the sense of a faraway place, yet the resort is minutes from world-class shopping, galleries, golf and attractions..
Orbitz
The restaurant staff wait on you with the attitude that they are doing you a favor! We had a Sunday breakfast there, and waited ten minutes bfore anyone came to our table to ask if we wanted coffee! The rooms are dark and dingy, and outdated. The pool is way too small for a so called five star resort. We had a item taken from our room....so lock up anything that you value! We are have no idea how this place got a "5" star rating!
I stayed here for a weekend away from
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Posted Feb 04, 2009
Good
I stayed here for a weekend away from the cold and some down time. The entire staff was wonderful from check-in to check-out they were able to meet every need I had and ensured I had a wonderful stay. They have a beautiful pool scene, while it is...
I am staying at the hotel and this is my third night here. The grounds are majestic, like stepping back in time. The staff are wonderful and call you by name. T Cook's restaurant was delicious and I could not be happier with this hotel. I...
An intimate hotel which offers a truly
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Posted Oct 25, 2008
by Nicol P.
Excellent
An intimate hotel which offers a truly relaxing atmosphere; attentive and friendly staff without being over-imposing; the traditional Casita accommodations are unusual but very comfortable. Food...
The room was beautiful, large and very
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Posted May 27, 2008
Excellent
The room was beautiful, large and very nicely furnished. We had a beautiful patio are.Nothing.“We were awakened our first morning by wheel barrels being pushed over bricks in our courtyard. Needless to say, we were not very happy at 6:30 in the...
45 year old male with a luxury budget, traveling for leisure
I'll be the first to admit that I am a tough customer. I don't travel much, so when I do, it is first cabin.
I believe that a five star facility should have no weak links, and when one pays the price for a 5 star, standard, systems and consistency are perfect. Having been to a few fives in my time, I know this level is possible. And even if one thing is off, there are two things that make up for it; and when you checkout, the only thing on your mind should be "what a great experience, when can I come back?!"
First, I will say the location is great, the setting is lush, quaint and some rooms have great views, the valet service was the fastest I have ever experienced, the bed was very comfortable, the spa was cozy, private and well appointed, and the food was very nice.
Now for the "not so good":
The hotel is old, so they have had to retrofit plumbing and air conditioning, and as a result some rooms have to be near the central cooling system which is noisy and on all night, and the plumbing lines can "hammer" in the middle of the night, every 7 minutes or so. I did not ever dream that a 5 star would have this condition, so did not think to ask when making the reservation.
The hotel was quite full our weekend, which meant so was the one, small pool. Lounges packed in tight, a very understaffed pool bar of overworked yet friendly staff trying their best, literally running to keep up. Definitely does not promote a "relaxing" environment. But they did keep up with filling your glass with ice water.
I don't know. Maybe once you notice one or two things awry, you get more sensitive to seeing more. There were little things like really worn carpeting in the halls, maid carts rolling around high visibility areas, and showers that were not sealed well enough so lots of water on the floor. It was a learning experience and I will know to ask a few more questions and research more thoroughly.
If it is the cost that drives the rating, then five it is (next time I'll look for a 6), but if it is the whole experience, 4 stars is appropriate, or in this case, 6.5-7 rating
The resort itself is beautiful and relaxing but the real gem is T-Cooks. The service, food and setting are one of a kind. The service I received in the restaurant rivals any 5* experience that I've had the pleasure of enjoying in other...
The hotel setting is lovely. The food at T. Cook's is average for a restaurant of its class. The service is pretentious. It is especially terrible at T. Cook's. Overall, The Royal Palms was a big disappointment.
Obnoxious and offensive service
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Posted Sep 02, 2007
Horrible
The place is awesome to see, but the staff, especially in the dining room, seem to think that it is sophisticated to be condescending to guests. It isn't. It is simply obnoxious and offensive. I'll never stay there again nor refer anybody to ...
Not A Real Destination Anymore
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Posted Aug 24, 2007
Horrible
This used to be a real jewel. The hotel has recently undergone some extensive renovations and the hotel facility and restaurant are still truly beautiful. However, the staff, particularly in the Royal Palms restaurant (T. Cook's) have become...
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