Royal Kona Resort Resort - Page 2

The location is great, explaining why returned after our last stay three years ago; what a difference-first room had bad carpet, sagging ceiling and mold all over the bathroom-clerks used that as an opportunity to try to "up sell" us to a renovated, more expensive room. The final room we accepted had newer carpet, and the mold had been spray painted over. Although, on a no-smoking floor, we had to face marijuana smoke several mornings and nights on our ocean front deck. There were large parties on at least two nights of our seven nights that caused us to close our deck off to sleep the last night. On check-out, we found the staff had added $10 to a $4 tip on a continental breakfast (served ourselves). Front desk tried to convince us we meant a 60% tip. Parking is $10/night, but we found that the gates are left open for anybody, with no staff present in the late evening, with the lot filling quickly for nearby bars and clubs. Staff was pleasant, but this place needs a major change in management.

It is a beautiful hotel with the nicest staff! The location near Kona is great.

This hotel made me feel excited: The hotel sat on a lava cliff and the view from anywhere on that side was incredible.

I enjoy the Royal Kona hotel, as it has a great location. It is close to town so that you may walk to, but away from the bars that would make noise.

I have stayed in cleaner hotels, but the room was big and comfortable. No room service was available and the bar was closed for renovations.

We stayed in three different hotels Pacific Marina Inn very disappointed, old, run down, bad neighborhood thankfully we only stayed one night. The Outrigger Keauhou Beach Resort Hawaii was great. It was a quiet location, clean and friendly. The Poipu Shores condo at Kauai was in an incredible location, hanging over ocean. It was very comfortable. The washer and dryer was a nice surprise.

This hotel made me feel pampered: Whatever we asked we got it with a smile.

Everything was perfect with the exception of a waitress in the restaurant, whom I caught mimicking the patrons. The cleaning staff was outstanding, they cleaned the room while we were at breakfast for 1/2 an hour. It’s in a perfect location at the edge of the shopping area. This hotel exceeded our expectations!

It was an adequate hotel. There was nothing outstanding (it was undergoing renovations).

This hotel is conveniently located to the local town, shops, etc. An excellent staff will take care of everything for you. It has a beautiful location and surroundings.