I was here on a family vacation. I upgraded access to the VIP Lounge which was definitely worth the $50 + tax a night. The girls in the lounge were EXCELLENT, very polite, and made me feel like i was a part of their family. Of course the parking is always an issue but you have to remember that this IS a CONVENTION hotel. I have nothing bad to say at all. I enjoyed my stay here very much and will definitely will be coming back with more family members!!!!