Rosen Plaza Hotel

I went to the Rosen Plaza for a band trip, and it was definitely a good choice. The room was well taken care of, and the food in the "Cafe Matisse" was good. I never did get the chance to check out "Jack's Place," which is the fancier of their two restaurants, but I hear that it was very nice. The concierge, while helpful, was unavailable past about nine o'clock, which was extremely annoying. The one other annoying thing was their hot tub. When it was functioning properly, it was just heavenly; however, on our second - and final - night in the hotel, the hot tub's heating system seemed not to be working correctly. The spa seemed more like a heated swimming pool than a hot tub, and when we contacted the manager, we were told that they had already been notified of the problem, and didn't know when their engineering staff would show up. I would think that four-star hotel would be able to fix their hot tub. Other than that, the experience was great (as was the location, I might add...)

I came to have a wonderful visit to the Tourist capital of the world for a vacation to spend time with my kids. When I found that there was a nearly a puddle of water dripping on top of my bed, I nearly passed out. Don't ever judge a book by its cover.

This was the second visit to this hotel while attending the World Yo Yo Contest. The hotel is beautiful and grounds are spectacular. Pool is great with ample seating and plenty of umbrella tables. The Lite Bite cafe was perfect for the needs of the young guys who didn't want to eat a formal meal. The Grand Ball Room was perfect for the event and chairs were adequate. Rooms were clean and well decorated. Only issue was the lack of fitted bottom sheets. Just sitting on the beds would cause the tucked flat sheets to come undone. Invariably my morning part of the body would be on a bare mattress. Sorry but a 4 star hotel just needs to have fitted sheets. Otherwise a great place.

Our room was loaded with roaches, the sheets were dirty. When we confronted the management about our room, we were told that since we were on vacation we should enjoy the city and stay out of our room. Don't make the same mistake we did, stay somewhere else. A motel 6 would be an upgrade!