I am actually an owner of a timeshare at this resort and (unfortunately) I have been here twice in the past two years. Regretfully, the places gets worse every years. My first suggestion, if you want the best/any service only get a room connected to the main lounge. While you may wish to be closer to the beach if you are beach-side there are many downfalls. I've spent a year at each and can give input on both. The service overall is lacking. The maids barely clean but if you are staying beach-side they usually don't clean at all of fake it by just halfway cleaning. If you are beach-side don't expect linen exchange to EVER be open and don't expect the maids to change them either. The beach-side rooms are a LOT more run down. The rooms are poorly AC-ed so there is a constant sticky feeling. Most of the beach-side rooms come without a view unless you are on the top floor and one particular side. The main lounge is not much better. DO NOT eat here, it's too expensive and there are much better and less expensive places near by. The location is the ONLY thing RJ Cape Caribe has going for it.