Rodeway Inn and Suites Little Rock Hotel - Page 1

Gross, we reserved online because of a good price and good reviews but when we got there it seemed to be sleezy. We rented two rooms, both seemed neat and tidy until my wife pulled back the covers on her bed and there were pubic hairs, several of them on the sheets. She almost threw up. The manager was terrible, didn't even offer an apology of any kind, as obviously this goes on frequently, but he switched the room with another and my wife inspected the room and although there weren't any gross indications of an unclean room, she decided to leave and stay elsewhere which cost almost twice as much. My room was ok, but in general the condition of this facility is run down. I would never consider staying there again under any circumstances. When my wife left, I went to talk to the manager about a refund on one of the rooms, and the night manager who had just come on duty refused to do anything for me, telling me I would have to talk to the manager in the morning. When I spoke to the manager in the morning he refused to refund me my cost of the one room, because I didn't bring it to his attention immediately. I have decided to refute all of the charges with my credit card company, including the charges for my room as well because of the way we were treated, and I have filed a complaint with the Rodeway people about this location. Gross, stay away!

I chose this hotel on reviews I had read. However, we had a bad experience. The room was not a bad room, which is why I rated it okay. But when we went in the bathroom and found used soap in the tub and hair in the drain, that turned us off. We had no coffee or cups in our room.

To top it off though, my friend I was with, had bought a new goose down pillow, and when we got back to the room on the second day, the pillow was gone. This pillow was a $30.00 pillow. When she talked to the hotel desk clerk about it, he went and looked in the laundry and brought back her pillow case; which was distinct because it was white and green, but not her pillow. He then came back later with a pillow that was not hers. The next day before leaving, the pillow was still not found. She went to talk to him and he basically insinuated that she was lying despite the fact that he had found her pillow case in the laundry. She asked for money back equal the worth of the pillow or a free night, etc, but he would do nothing to make up for the pillow being gone. She is going to contact the headquarters and let them know, and hopefully something will be done about it.

We will definitely not be going back to this hotel.

Our team stayed here twice. This place is home away from home for us. They have spacious rooms and lots of amenities. Easy access from I-30 yet the surrounding is kind of secluded. Very quite place. Their staff is adorable. They have complimentary water bottles, sodas, snacks and morning breakfast. What one could ask for more, and the rates are just $47.

I love this hotel. This is our third time stay with my co-worker for business. Our room was very comfortable, larger than the most hotels I have stayed in and affordable.

They have improved their amenities each time we visit. Wow, now they have surprised us with complimentary in-room water bottles, sodas, mints, and munchies. I just don't understand how they can afford it.

Their parking lot is always full at night. I have never had any problems. Their staff has been courteous and polite.

We were happy with the quality, value, and location of this hotel.

I spent $47 plus tax, and reserved my room thru Expedia. They have comfortable beds and Cable TV with HBO and lots of other channels. The last time I stayed in a Marriott, y room had only 14 channels. My room even had complimentary water bottles, mint, soft drinks, and munchies. I was very pleased.

I checked in late night, and little snack is all I was looking for. The staff was very friendly, and loves to help you out.