Centrally located in the Los Angeles area. Freeway location. Hotel has an outdoor pool and guest laundry. All rooms have free wireless hi... more »
Centrally located in the Los Angeles area. Freeway location. Hotel has an outdoor pool and guest laundry. All rooms have free wireless high speed internet.
Orbitz
39 year old male with a moderate budget, traveling for business
I checked in after a long day at work and was so tired I didnt even turn on the lights and crawled into bed. I got up a few moments later to turn on the A/C and when I couldnt get it to work I had to turn on a light. I wish I hadnt; the place was filthy, the door was rotting on the bottom with mold. The counter tops were actually sticky. Even the hair dryer on the wall had a thick layer of crud. I called the front desk asking to move rooms and was asked why. I first mentioned to A/C and they sent someone over to look at it and he could do nothing. When I mentioned I would just rather leave since the rooms were so filthy I was greeted with a flurry of F-bombs from the Manager. Get the F out of my hotel etc... I had paid for two nights and asked for a refund and I even said I would pay for the first night though I had only been there for a few hours. Again I was offered up some more F-bombs and was told that I would be getting no refund. I had to call my credit card company to make sure to dispute the charges. I even made sure to call the 800-300-8800 customer relations number to let them know of my joyous stay. If you dont want to trust my experience simply ask to see the room before you pay, any "nice/clean" place will never have a problem with such a request. I should have done this myself but I gave in to being tired and paid the price.