Riviera Motel Motel - Page 1

i love it

We stayed in a bungalow suite at the Riviera for 3 nights in August. We booked it even though some of the reviews made us a little nervous. We were told there was new management and hoped some of the problems were taken care of with "renovations". We liked the packages they offered with free tickets to Mt. Olympus and compared to other motels with suites in this area the price was better. The pictures on their website are deceiving - the rooms are pretty small and definately not as nice as they appear in the pictures. The carpet was dirty, if not even sticky in spots. The air conditioning worked well but the vents and filter area was filthy. Sheets are not fitted on the mattress - just flat sheets pulled up and ultimately you wake up on a bare mattress in the morning. There were several notes posted around the room stating you would have to pay $50.00 if you...did not wash dishes....candle wax was left on the carpet....whirlpool overflowed. This just seemed very unprofessional to me. The motel itself is run down and I saw few signs of "renovation". There is no continental breakfast (even though the website suggests there is) The outdoor pool area was significantly smaller than what it appears in pictures. It is fun for kids about 7 years old and younger. The indoor pool was never in use while we were there. We are a family on a budget and we likely saved between $400-$500 staying here (considering Mt. Olympus tickets and difference in room costs at other motels) BUT if I had to do it again - I would spend the money and stay elsewhere. The Kalahari, Wilderness Lodge, or even the resort at Mount Olympus looked far more appealing. I would never go back to the Riviera and felt deceived by their website. As, my husband said, it was "tolerable" but never again.

We had king whirlpool suite. The windows were full of mold. I was not impressed with pool area, it was not child friendly.

Electrical outlets in room needed repair as did bathroom tub. The whirlpool in room was very large. The room was generally clean. We had to pay extra to spend day at another water park to keep our toddler occupied since the hotel indoor pool was not for kids.

The photos on the website were deceiving. The price was over $100 per night in March + $15 per person for Mt. Olympus. I complained to management with no response.

We enjoyed our vacation in Dells by staying at this hotel. We stayed in one of their Suites (Chalet Suite) and it gave my family a real good experience.

They offered us great deals for attraction in Dells including Lodging. I would definitely visit here again.