Ideally located adjacent to Ripley's Aquarium of the Smokies, the River Terrace Resort & Convention Center lies in the heart of downtown... more »
Ideally located adjacent to Ripley's Aquarium of the Smokies, the River Terrace Resort & Convention Center lies in the heart of downtown Gatlinburg and provides convenient access to the Great Smoky Mountains National Park. The perfect locale for a mountain getaway, the River Terrace Resort provides majestic views of the Smokies and proximity to downtown Gatlinburg's wealth of specialty shops, fine dining and family attractions. The River Terrace Resort is just a short drive to Dolly Parton's Dollywood theme park and other attractions. Private balconies overlooking the scenic Little Pigeon River, a full-service restaurant, lounge and two seasonal outdoor pools are just a few of the amenities that can be found at the River Terrace Resort, which also offers more than 20,000 square feet of flexible meeting space. Amenities include: - Gatlin-Burger Grill and Duck Blind Lounge (open seasonally) - Two Seasonal Outdoor Pools - 20,000 Square Feet of Meeting Space - 24-Hour Front Desk & Security - Business Center - Internet Access (fee) - Picnic Area - Laundry Facilities - Trolley Stop - Trolley Available to Wild Bear Falls Water Park A local dining tradition for more than 30 years, the Gatlin-Burger Grill at the River Terrace Resort features great family dining in a comfortable atmosphere. The Gatlin-Burger Grill is open daily from 7 AM to 9 PM (seasonally).
Orbitz
Located in downtown Gatlinburg, Tenn. with a trolley stop outside the doorstep, the River Terrace Resort is adjacent to Ripley's Aquarium and within four blocks of the Gatlinburg Convention Center. Overlooking Little Pigeon River, the River Terrace Restaurant and Lounge, serves American cuisine and themed buffets for breakfast each morning. The hotel offers 20,000 square feet of meeting facilities, along with event catering, business services and wedding services. Guests step outside to enjoy the gazebo or have a picnic on the landscaped grounds. An outdoor pool offers additional relaxation. The hotel includes a river walk on Little Pigeon River. Fishing is allowed. Most guestrooms showcase views of the city, river or mountains from large private balconies. Amenities include cable television, complimentary dial-up Internet access and coffeemakers. Select rooms feature microwave ovens and refrigerators. All guestrooms at the River Terrace Resort are smoke-free. property.
ReserveTravel
48 year old female with a moderate budget, traveling for leisure
It wasn't as bad as all the reviews. We took our grandsons and enjoyed the room and the trip. Service was great. The rooms are nice but gently worn in places. The boys loved the pool. We were in walking distance of everything. The breakfast buffet was great. Don't be afraid, its ok.
This hotel needs a lot of repairs one
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Posted Jul 29, 2008
Mediocre
This hotel needs a lot of repairs one of the beds was broke and the other bed had a huge dip in it.The bath tub would not drain, the bathroom sink would not drain, one of the pools was broke the other one was not heated and the hot tub was...
Hotel is rated best for location and
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Posted Jul 27, 2008
Okay
Hotel is rated best for location and security. I have stayed here many times but don't expect much from the rooms. They need to be updated in furniture,carpet, and overall appearance. One of the pools was closed and the hotub was out of order. The...
34 year old female with a luxury budget, traveling for leisure
the pictures look good but the actual hotel nasty. towel racks falling off the walls and toilet paper holder also falling off walls. No hot water and no water pressure. They changed our room the only thing that was ok was the water pressure and hot water. Everything else was the same NASTY. There so-called breakfast buffet was terrible and no OJ for the kids. It was more of a continental breakfast that every hotel gives you for free and we have to pay. There was also no fruit or yogurt on there buffet. A true rip off, would never go back or recommend. There are two pools but off course the one right near our room was closed. I hope this helps with people looking to stay. There are so many more nicer hotels on the strip.
I was surprising my best friend and her husband with a surprise honeymoon. At the beginning, the lady who deals with Honeymoon packages (Her name is Andrea Thone) was really nice. Well, I paid for the honeymoon package in full and made sure that it would all paid then and the lady reassured me that is was (this front desk lady does not work there anymore). Furthermore, the lady who is no longer there told me the first night was taken care of because I couldn't get ahold of anyone and had left too many messages to count...to make a long story short, that wasn't the case and I got charged another $65.70 for the honeymoon package. I have tried for the past month to get a refund for this and now they are pulling the "didn't have it in writing" so they will not give me a refund!!!
SO IF YOU PLAN ON DOING ANY HONEYMOON PACKAGE AND TALK TO ANDREA OR ANYONE, MAKE SURE YOU DICTATE ALL YOUR CONVERSATIONS AS WELL AS MAKE SURE YOU GET ANYTHING IN WRITING IF THEY OFFER TO GIVE YOU A FREE NIGHT BECAUSE YOU CAN'T GET AHOLD OF ANYONE!
If I can save one person from staying at this place, I will be pleased and further more, I hope I can stop one person from dealing with the stress and the heartache that I did.
BEWARE OF THIS HOTEL, ITS STAFF, AND MANAGEMENT!!!!!!!!!
Furthermore, they didn't give my friends a free night for the problems they had while they were there...my friend's husband cut his eye brow on a beer mug as well as broke his toe there as well!
We stayed here back in July of 2007
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Posted Nov 06, 2007
Horrible
We stayed here back in July of 2007 with our two small children. The room were nasty and very unclean! The carpet had stains in it. I was soooo terrified of my kids playing in the floor!! We had booked a room with a King bed because our 3 yr old son ...
50 year old female with a luxury budget, traveling for business
This hotel looks great in pictures, but when you actually stay there you see that it is in need of a deep, detailed cleaning and that it is not a high quality facility. Everything is old and worn. Furniture is chipped. The bathroom floor is ancient and stained, so is the tub. The food in the restaurant was only lukewarm. It is rather expensive for this level of quality.
Would not stay here again. There are
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Posted Sep 22, 2007
Horrible
Would not stay here again. There are too many excellent places to stay in Gatlinburg to have been put in this type of hotel. Worst I've stayed in in years.
This place needs a major overhaul! We
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Posted Sep 03, 2007
Horrible
This place needs a major overhaul! We only stayed 1 night and that was enough. Never again! This place is dirty and run down and nobody there cares. I would hate to be an employee and have to hear people complaining constantly beacause they were!...
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