The parking here is a major problem. The valet was rude and never at his post, and it is impossible for more than 2 cars to pull into the overhang driveway area. The people who worked at the front desk were not helpful. When we booked our room, they gave us the impression that we were booking a SUITE. Apparently to this hotel a suite is a room with 2 double beds and a couch in it. When we asked the front desk staff for help with finding medicine for a sick traveler, they advised us to walk down the street to the Hyatt (in downtown Miami at 2am). Never ever again will I consider staying at this dump.