River Park Hotel and Suites

I found this hotel on the internet a few months ago and was absolutely surprised when my wife and I checked into our room. For the price, I was blown away..great room size, furniture and hotel ammenities! You've got to check this one out.

The parking here is a major problem. The valet was rude and never at his post, and it is impossible for more than 2 cars to pull into the overhang driveway area. The people who worked at the front desk were not helpful. When we booked our room, they gave us the impression that we were booking a SUITE. Apparently to this hotel a suite is a room with 2 double beds and a couch in it. When we asked the front desk staff for help with finding medicine for a sick traveler, they advised us to walk down the street to the Hyatt (in downtown Miami at 2am). Never ever again will I consider staying at this dump.

My husband and stayed at the hotel on April the 13th we have never seen such a dirty room curtains torn holes in the curtains windows so dirty, walls and carpet full of stains make sure you wear slippers there are even holes in the wall. The bathroom is terrible and to top it all off my husbands phone and my jewelery was stolen. The pool and grounds are not maintained the only good thing is it is near the pier we should have read the reviews prior before bookin but we booked through hotels.com what a ba choice they made for us, again to not stay at this hotel.

My family was having a reunion on a cruise so I booked through an online website, a place that would be close to the pier. Then I passed the info on to the family. They booked directly through the hotel and it was $28 cheaper. Needless to say I was disappointed with the website. The hotel was perfect for our needs with a shuttle that ran to the pier. We were originally told the shuttle was free a service to guest, but when we arrived at the pier the man charged us. He held the luggage until we paid.

SO BAD PARKING, JUST VALET, IS VERY GOOD FOR BUSINESS BECAUSE IS IN THE DOWNTOWN.