We travel often, and go to Branson several times a year. This was, by far, the WORST place we have stayed. The "view" could only be seen from an upstairs room. Our room was tiny, with one small window. It was so high that the children couldn't even look out.
The carpeting was coming away from the bathroom entrance and my husband ended up hurting his foot. I guess it was a staple. We had to lift the kids up over it to use the bathroom!
We had paid for two nights, but decided to leave after one. It was difficult to even find Erma. I went in multiple times in the morning and rang the bell. No sign of anyone, except a dog that wanted attention. Coffee was brewing, but there were no signs of life. I finally got ahold of her at nearly 10am. They must sleep in.
I was told I could not be fully reimbursed for the night we would not stay (even though I was checking out on time.) That is NOT typical. Usually you give your card information and you are billed for the nights you stay. It was very frustrating to have such a horrible experience and then lose money, too. :-( Argh.