Residence Inn by Marriott Williamsville Hotel - Page 1

The staff was awesome. They were always friendly and helpful. The breakfasts were way more than expected. Every morning there was a great variety of food available, from scrambled eggs, country fried potatoes, and biscuits and gravy to yogurt, cereal, fresh fruit and bagels or toast. The dinners were good also, but not as good as breakfasts. All in all, I will call this hotel first the next time we will be in the area.

This hotel made me feel important: They were quick to help when I needed it. I asked for directions on a couple of occasions and the staff took the time to make sure I was able to get where I was going.

This hotel is beautifully well-kept, and immaculately clean. It’s also close to shopping. The only problem was with the reservations - they had difficulty understanding that we were reserving two rooms. We had to call several times to confirm that they had booked us in correctly, and it was a good thing we did. Their continental breakfast was more than continental, and was wonderful!

This hotel made me feel practical: They included (in the room) items a traveler would not necessarily pack themselves, such as an iron. The room design was well-planned and there was plenty of room for an extended stay. The kitchen area was well-prepared.

It was a top shelf hotel with a top shelf staff.