I stayed for 7 nights, attending a conference. Staff was friendly and engaging, from the front desk, to the custodial staff, and the dining area staff. Free breakfast and evening food was a bonus, although the lack of a full restaurant and room service is a negative. The in-room kitchen was nice, although not everyone likes to cook while traveling. Free high speed internet worked well. Price was extremely competitive compared to comparable hotels in the area. Walking distance to good restaurants, subway stations, Pa Convention Center and Reading Market.