Residence Inn by Marriott Newark Hotel - Page 1

This hotel was a true disappointment. The pictures shown on the hotel's own website were not at all representative of the rooms I stayed in. I had to switch from the first room I was booked for because it was so unacceptable, and the second room I settled on simply because I was too tired to move again. The website shows a suite: a bedroom separated from the living room with fireplace. Both rooms I was offered were a single, undivided room, and did not have a fireplace. This offered absolutely no privacy and looked nothing like what was shown in pictures. Also, be aware that the rooms exit directly to the outside, and the noise from traffic is quite loud all night. The only thing which comes close to the noise from I-95 is the water feature which tries unsuccessfully to mask the noise. Both rooms I was shown had a draft from the door not closing properly. Smoke from people smoking outside their guest rooms entered into my room, and despite talking at normal conversational volume, their conversations were clear. Footsteps from the person in the room above made the entire ceiling shake. In order to get to the rooms on the second floor you must walk up 2 flights of stairs (outside), carrying your lugguage up with you. Had I arrived earlier in the day, I probably would have refused to stay here all together and left immediately. I will most certainly not stay here in the future.

I wish it were available for this week's stay, but it was all booked up.

This hotel made me feel welcome: The reservation was as requested, and check-in was quick and efficient. The room was kept clean. They also provided easy check-out and follow-up.

We had reserved a two-bedroom, two-story suite. They had overbooked, so all three of us had to spend the night in a one-bed pullout sofa bedroom! It was very inconvenient. They did, however, give us extra pillows and blankets.