Residence Inn by Marriott Chamblee Hotel - Page 1

We stayed there for a week. If I had not had surgery the day after arrival there, would have moved to another hotel after the first day. The first day, there was no hot water and no ability to get internet service in the room. We were given a less expensive room than the one we had originally reserved after a repairman at 9:00 pm still could not get the hot water to work (we had to move all of our things that night, no one in the office offered to help... in fact, the management wanted us to leave our suitcases in the original room we reserved and just go to the other one for the night, but we insisted on taking all of our things with us). The next day, we moved back to the room we originally reserved after being assured everything was fixed. There was still no hot water or internet service when I had come back from surgery. The repair man came at night and finally fixed it, but the next day, again, there was no hot water. After he came that day, my husband took note of how he fixed it and did what the repairman did every day there after to keep our hot water. Sometimes we could get an in demand movie and sometimes not. One movie we managed to order, cut out on us halfway through the movie. We never received the internet service we were suppose to have. The management would not come out and help us if we called to the office, they just kept saying they would, but no one ever did, but if my husband came to the office and asked for service, they would come out. It was a horrible experience and will never stay at another residence inn before checking out the hotel and staff throughly.

Nice hotel - like Apartment Style. Really liked the hotel. Excelleng location and great service. Breakfast included and I was able to get online all the time for free with High Speed. Staff really great.

What I got from this was a home away from home. It’s a unique apartment style layout with multiple buildings, but really liked it. They have breakfast seven days a week and evening snacks on business nights. The staff was great, and I had a kitchen for doing my own cooking.

There were unruly guests next door, loud music, and drunkenness.