Renaissance Wailea Beach Resort

The hotel has a beautiful location on the beach. The views from all over the property looked out over the ocean or beautiful gardens. It had a good feeling of security and comfort. The beds were extremely comfortable. The concierge service was extremely helpful and easy to use.

This hotel made me feel content: The rooms were serviced discretely with amenities restocked daily. The staff respected our privacy when requested. The friendly staff was willing to engage in conversation and respond to requests for local flavors. Every need was met.

I like the location, the ambiance and the staff.

This is just a heads-up to would-be visitors to this hotel in Wailea. My wife and I were there in June and had an intruder break in our room while we were sleeping and steal many thousands of dollars worth of personal effects. I awoke to find some guy running past the end of our bed hauling out my suitcase. The officer from Maui PD advised that Maui suffers from a severe meth problem and that our experience was one of several that night in Wailea. We also learned that we were lucky as some of these incidents have had tragic consequences! They also advised that Wailea is a common target because of its affluent tourist traffic. The Marriott/Renaissance has denied any responsibility, despite the fact that there were many indications of an inside job.

We're glad to be back home alive to tell the story but obviously disappointed to have a vacation of a lifetime ruined by a terrifying experience.

PS: Check-in took 3 hours and it took their security 20 minutes to get to our room, at 1:30 am.

Mediocre property but GREAT SNORKLING. I was not impressed with this property, because it paled in comparison to the more elaborate resorts next to it. Think of it like the ugly stepsister. Everything was okay, but it was definitly a 3-star, not a 4-star. However, the best snorkling in Maui is right out front. There's a reef that you can't see that stretches for ages. And the price is obviously cheaper than the other gaudy properties in the area.

The staff at the Renaissance Wailea was incredibly friendly and very helpful. When my family and I got to our rooms, we realized that we didn't have the view we were hoping for; after speaking to the front desk about it, they arranged to move us to a higher floor and did so with no flaws whatsoever. The atmosphere of the hotel and its staff helped make our vacation perfect!

This hotel made me feel hip: It was in a perfect location -- up against an area of the beach that was perfect for boogie boarding. Staying there was so convenient that I was relaxed the entire vacation, so it was easier to have fun -- and successfully ride some awesome waves.