If you are looking for an truly unpleasant vacation, this is definately the place for you. Very few staff members were capable of smiling, helping, or speaking English for that matter. In my experience, staff members should wait until they are well off of the hotel grounds before letting their true personalities "shine" through. If you need a long vacation but don't have an extended period of time available, this too is the place for you. My two week stay seemed like two months.