Renaissance Chicago Hotel Hotel - Page 2

The ice machine did not work on my floor but that’s not a big deal. It was a very comfortable room.

This hotel made me feel extravagent: It's an expensive hotel.

The Renaissance was beautiful, clean, and everything we expected. The location was perfect, there were many sites to see within walking distance.

I had a very pleasant experience.

This hotel made me feel important: I liked their attention to detail.

We were very pleased with the location, comfort, and service at this hotel. We would recommend it without hesitation.

This hotel made me feel important: The front desk staff and concierge treated me as if I was a distinguished guest, giving me their complete attention and going out of their way to attend to my needs. When I called from my room, the phone was always answered by someone who used my name.

It was a nice hotel.

The hotel bar was a comfort after an otherwise stressful trip. They have fantastic service.

I always stay at this hotel and location when in Chicago. It is close enough to the Magnificent Mile to walk. It is a very nice, classy hotel.

It's a very nice hotel; what I expected for the price. I was not disappointed. I was pleased with the room and access to shopping and sights.

I liked the hotel's great location, enormous lounge and lobby bar area, and classy rooms.

I liked the location and the hotel itself.

It is a very nice hotel. It is located close to the theater district and other restaurants/attractions.

The rooms are well maintained and very comfortable. But room service invariably brought the wrong food, and the restaurant was extremely slow (over an hour wait for food).

I am a regular at this hotel because of its convenience to the business I do at 35 W. Wacker. I appreciated the renovation of the guest rooms -- they were looking shabby and are now much improved. Service is friendly and efficient, as it has always been.

It was a comforting place to stay during a bad weekend. Honestly, my purse was stolen in Chicago that weekend and I didn't pay too much attention to the hotel.

The Renaissance is one of my favorite hotels in downtown Chicago, a city blessed with lots of excellent properties. I have stayed at the Renaissance several times and have never had a bad time here. It is a modern hotel with old-fashioned design values. Therefore the rooms are a bit florid in design, but overall the accommodations are very comfortable with nice amenities. I usually get a room with a large bed, and there is still ample room for a small sofa, coffee table and writing desk. The bathrooms are always well-kept and pleasant without reaching the five-star level of a Four Seasons.

There are touches of marble, a nightlight under the vanity comes on if you have to go pee during the wee hours, and a terry bathrobe to make you feel comfortable. There is an indoor pool, Jacuzzi, and smallish but decent workout room located on the fourth floor.

The elevators are fast and smooth, and an escalator takes you from the lobby to the restaurant on the second floor. Nice decorative touches include colorful murals of blue sky and clouds above the escalator. The service is always amiable without being intrusive, and whenever I check my bag with the front desk I always get it back promptly. The main drawbacks are a totally uninspiring exterior design and its so-so location at the north edge of the Loop.

My digital camera was taken from our room; it was reported to security and they were very concerned about it. It was disappointing that it happened since the hotel stay was so nice otherwise.

This hotel made me feel pampered: I appreciated the little things like the bath and body works, soaps, the hotel robe in the bathroom, and the nice fitness area facilities. The window design made it all seem more airy and open--not like you're stuck in a hotel room.

This hotel made me feel extravagent: The bathroom was great, the total room was excellent.

This hotel made me feel respected: When room service was delivered they respected my privacy, etc.