I checked into this motel on Aug 24, 2008. We arrived around 8:15, and were in a room by 8:30. By 8:45 we had found two roaches in our room. When I asked for my money back, the attendant, who could not speak nearly adequate English, indicated that if he gave me my money back he would lose his job. I asked for the manager, he again indicated he would lose his job. Then he said I had been there for three hours, and could not have a refund. By now I had been there about 45 minutes. I was refused a refund, and was told since the woman there had picked up the roach and taken it out that everything was OK, no problem! I did not succeed yet in getting refund, but I hope to keep others from sleeping with roaches.