Redondo Pier Inn Motel - Page 1

It was near the Pier, it was conveniently located close to restaurants. I enjoyed my stay. The staff was superb. Internet was fast and I didn't have a problem finding any car parking. I noticed also that they have a totally new staff that are more customer oriented and more friendlier. The manager even greeted me and asked how was my stay. Very personable and this definitely is a place I will for business. Thank you Redondo Pier Inn.

I remember this use to be a Travelodge. The place has been upgraded. The Pool area, the lighting and even some of the rooms surprised me from when I use to stay there. I heard there was new ownership and I guess they are looking into branding their name more with the local competition. They might just do it. I did noticed something funny which was the noise level. Very quite even on the weekend with a full house. I think the management got tired of all the problems and started exiting all the trouble makers. Good for them. I like a hotel that has my best interest at heart! Quite, very friendly staff, very helpful and was always asked if I need anything. I definitely will return to Redondo Pier Inn.

My family stayed two nights at your the hotel and found it not as clean as it should have been. Also there was far to much noise late at night and I had a real hard time getting some sleep.

I had a terrible experience booking this hotel. After some snafu trying to book online and instructions to call the hotel directly, The woman who answered the phone kept telling me I needed to speak with a manager regarding the problem , but always said the manager was busy and "What did I expect her to do?" It was very clear by her condescending manner and rudeness that she considered me a pain. I left at least 3 messages for the manager to call since he was always "tied up" maybe literally? No call was every returned. So I pasted the faulty internet messages I had received and sent them in an email to the manager requesting information regarding my reservation, and again, never got any response. After 3 weeks of aggravation and not knowing if we had a resevation or not, we finally gave up and booked a different hotel.

I had made reservations in advance, by about three months and when I was ready to go, I called to confirm and they had raised the price a lot, but because it was a holiday weekend, I could not find another hotel. When I complained, the lady at the desk was quite snotty and she acted that way when we arrived.