They said they had wi-fi internet in the room. They do only if you have a T-Mobile account and if you have one...what do you need Red Roof for? Of course none of this was explained before check in. As I expressed my disatisfaction I was told that I was "rude when I checked in and that I needed to show more respect for women." These remarks by a clearly clueless and defensive deskclerk that has no understanding of what industry she's working in were the most bizarre I've ever heard as a reaction to a guest complaint. Neither comment by her had any basis whatsoever and were surely uttered to deflect dealing a can of worms that she has to deal with every day. As I left I know the GM was being told of I and my partners early departure. 2 rooms walking out the door. The GM never called me. I guess they don't care. I know calling Red Roof Customer Service would be a waste of time because I've done it before. So far, as a business traveler I've spent about 4000 nights in hotels. Heed my warnings.