Red Roof Inn Watsonville Hotel - Page 1

They said they had wi-fi internet in the room. They do only if you have a T-Mobile account and if you have one...what do you need Red Roof for? Of course none of this was explained before check in. As I expressed my disatisfaction I was told that I was "rude when I checked in and that I needed to show more respect for women." These remarks by a clearly clueless and defensive deskclerk that has no understanding of what industry she's working in were the most bizarre I've ever heard as a reaction to a guest complaint. Neither comment by her had any basis whatsoever and were surely uttered to deflect dealing a can of worms that she has to deal with every day. As I left I know the GM was being told of I and my partners early departure. 2 rooms walking out the door. The GM never called me. I guess they don't care. I know calling Red Roof Customer Service would be a waste of time because I've done it before. So far, as a business traveler I've spent about 4000 nights in hotels. Heed my warnings.

It’s near Santa Cruz but less pricey than anything in Santa Cruz. The actual location isn't very inviting, an agricultural and industrial part of town, although just off the highway.

This hotel made me feel practical: I wanted a basic room at a reasonably price without a lot of frills. That is exactly what I got.

I have stayed at this hotel several times in the past. Everything is very well maintained. On our most recent visit, the phone jack was broken but it was quickly repaired.

While the staff is friendly and eager to please, the manager does not have a customer-care-related attitude, and comes across as rather condescending and impersonal. The location is conveniently located right off the highway. It is great that they allow dogs at no extra cost. They used to serve fresh locally grown strawberries at breakfast, but stopped for a season, which was disappointing during our last stay. The rooms were always clean, the hotel was always clean, and the bathrooms were always clean.