Red Roof Inn Chicago Hotel - Page 2

About the only pro was that they allowed my party to check in early.

Cons:

The price I was given for my room was not the price I was charged. I was actually charged $80.00 more a night. (Problem was fixed after four straight days of trying to talk to a manager. They kept blowing me off, that did not make me happy.)

The first room I was given had problems with the water draining out of the bath tub.

The second room was smaller than my first room (which I could hardly imagine anything smaller than room 1, but they did it).

When we closed the curtain gnats came out.

The bathroom had a horrible odor.

Only one elevator worked and it was slow. They had to call the fire department because something happened to it.

The beds were the most uncomfortable things I have ever slept on. You might as well have been sleeping on the floor.

The towels and wash cloths were terrible. They were extremely rough and thin.

Overall, this was a horrible hotel. I understand that the price was low for the location. However, this is no excuse for any of the above.

It was a very nice stay. The hotel had a great location for the reason I was there.

I liked that it was only a block from Michigan Avenue, only a few blocks from a subway station and there were several restaurants and a post office nearby. I got a decent room for the price.

The front desk agent was very informative and helpful. He was also very attractive and friendly.

It was exactly what I needed.

I had an excellent stay. The hotel was one block from Magnificent Mile.

The hotel was in a good location for the sites that we wanted to see.

I really like the location of the hotel. It was a good spot to be if you plan on spending time along Michigan Ave. I had a great time.

This hotel made me feel relaxed: I felt very comfortable when I had to ask a question about getting cabs and places to eat. Everyone was approachable.

It was a great value and in a great location.

This hotel made me feel welcome: I was greeted with warmth, and my bags were accommodated in storage until I could check in.

It's in a good location, and it's cheaper than other downtown hotels (but still expensive). The room was noisy due to outside traffic.

I stayed in a clean room, but the staff recommended a sub-par restaurant a few blocks away from the motel. I suspect they were getting paid to recommend this restaurant, since it was the only one suggested.

The hotel was old and dirty, with very small rooms, and with limited space to move around. It was rather expensive. The elevators were slow, and parking offsite was very expensive. The location was downtown Chicago.

This hotel was a great location. The rooms are small but clean. Parking is close by.

I liked this hotel's great location, nice room, good value, and the helpful front desk staff.

This hotel has excellent service. It's centrally located to what I wanted to do. They have a knowledgeable staff.