Red Roof Inn Austin Hotel - Page 2

I had no problems checking in, but the water was shut off for repairs. I also asked for non-smoking room. I got a room that was on the second floor, instead of the first floor that was on the reservation. The hallway smelled of smoke. The room was OK. There were no nearby eating places, so you need a vehicle. My stay was OK. If you’re budget-minded, it’s still better than the Motel 6 down the road.

They have a good location.

The location was a bit far for our destination but the room was very comfortable and clean. The service was very good. Red Roof Inns is a good quality budget hotel chain and I highly recommend them.

The hotel was relatively low priced, so we didn't expect anything extra, and we didn't get anything extra. The staff was polite, though not friendly. The bed was not very comfortable, but not horrible either. The room was clean, though the carpet could have used a cleaning. The coffee machine area in the lobby was not kept clean at all. It was pretty nasty every morning when we went for coffee. It was in a location easily accessible from the highway. There are restaurants nearby, but we had no car, and there was nowhere to walk to for something to eat. We walked to a gas station approximately a quarter mile down the road to get donuts in the morning. We would stay there again, but only if we absolutely couldn't afford anything better.

This is a very efficient facility. We stay there often. The rooms are always clean, well lit and comfortable. The staff goes beyond duties for assisting their guest in locating any number of places.

This hotel made me feel important: Being a disabled man, they saw to it that I was in a handicapped room and called me in the room often to see if I needed anything! I felt really important to them.

The staff was helpful and the price was affordable. The hotel's location was close to the highway. I would stay there again next time.

Ice and vending facilities were too far from the room. I liked the fact that the rooms opened into an interior hallway and that made it feel more secure. I liked the friendly desk staff.

This hotel made me feel welcome: The front desk staff was very friendly, welcoming and professional. They made me feel at ease and comfortable.

This hotel made me feel entertained: They were nice to us about our visit to play football.