Ramada Plaza Phoenix Metro Center Hotel

We stayed here in March and got one of the newly renovated rooms- I thought I was staying at the Hilton -they were so nice. Staff was extremely friendly and the free breakfast was a plus. I don't like paying for local calls either but I just used my cell. No big deal. I will be going back again for spring training next year. It was centrally located to most of the ballparks.

Would not recommend this hotel. The spa was cloudy at best with a greenish tint to the water. The dinner menue was limited with better variety on some local bar menue's. Although the breakfast was tasty it was repedative. If the complimentary internet failed you had to pay for the telephone call to get it repaired(not very complimentary). You must pay for all local calls $1.00 plus tax, in 30 years of traveling around the world this is the first place I have ever stayed and had to pay for calls. There are no ammenities near by, but there is a car rental in the lobby. No shuttle service to or from the hotel without a fee. The only saving grace for this hotel was the friendly bartender and the hostess from breakfast. They were always a pleasure to be around.

The stay at the hotel was fine. They were in the middle of renovating and they did not compromise any of the services provided. The desk staff was courteous and helpful.

This hotel made me feel comfortable: The rooms were clean and the beds were made by the time we returned everyday.

We enjoyed the daily breakfast. Most of the staff was friendly. It is a convenient location if you are driving to nearby locations.

I enjoyed the good customer service and the cleanliness of the rooms.

This hotel made me feel secure: After a certain hour you had to have a room key in order to get into the side or back doors and the pool area.