Ramada Maingate West Hotel

It would have been nice if the indoor pool would have been finished sooner. This was something beyond their control, everyone is at the mercy of contractors. The rooms were clean and their staff were friendly to us.We always had lots of clean towels to use. There was a small coffe pot with tea and coffee, small fridge, hairdryer, safe, and iron with ironing board. The buffet wasn't bad, but overpriced. They had an exercise room where most of the equipment worked. Both swimming pools were well kept. The hot tub needed more water for the amount of chemical used. We enjoyed our stay. It was located close to the places that we wanted to visit on our vacation.

We Stayed at this hotel in May of 2008.We checked after checking out of cheap hotel down the street that had a bug problem.We were allowed to check in at 7 in the morning because a room was ready.We put our bags into the room and found the light in the bathroom didn't work we called the front desk and said they they would take care of it and got onto the first bus to Disney and went off to enjoy the park.The shuttle bus driver was driving so fast that when he turned people standing almost fell to the ground.Drives really fast.We returned to around room after a long day Disney to find the light still not working in the bathroom.Once again we call down to the front desk and 45 minutes later they still hadn't showed up to fix the light after a 3rd call to the front desk they final came and fixed it.

It was a little after 9 and after a long day we were ready for a good nights sleep.We were on the 3rd floor and climed into bed to hear music coming from the pool area we called down to the front desk and were told that ever night from 9-11 they have karaoke and that most people just ask for a room on the other side of the hotel.We explain this was our first visit and we didn't know.We asked to change rooms so we could get some sleep but were told they had no more rooms and next time to ask from a room away from the pool.About 11:30 the music stopped and we closed our eyes ready to get some sleep when kids came running up the hallways screaming and slamming doors.They kept coming in and out and up the Hallway.

Again another call to the front desk.The desk clerk said their was a band group staying at the hotel and they couldn't do much about it.

They didn't quiet down until like 2:30 in the morning .Then at 5:30 in the morning the phone rang it was a wake up call we think it must have been for a different room because we didn't ask for one in fact we wanted to sleep in.We went back to sleep and when we woke up the next morning we checked out.We checked into a Disney Resort.Heres a tip if your coming to Disney don't try the cheap hotels they give you a headache.I would not stay here again.

The staff here except for a few buffet staff are extremely rude and uptight. It is said they can't stand tourists however their town is a tourist town. We found the Ramada across the street from this one very friendly and was much nicer by far. The indoor pool on this one was closed and they failed to tell us this; so when you go on line you see an indoor pool and that is not so. Stay away from this one ; the people that work here don't even seem like they know how to smile.

I stayed at this hotel just last week and it was awsome! I am not one for Karoke but it was definetly not loud or upsetting to me! The people were pleasant and I even got an upgrade on my room! I mean come on, if you are expecting diamonds in the tile and someone to hand you a towel when you get out the shower, you'll need to die and go to the pearly gates before that happens anywhere. You have to be practical and realize that sometimes things happen that humans do not have control over. Check in, take a nap, got to Disney World, Universal Studios or whever the hell you want to go and then come back and got to sleep--- that simple--- that's what the hotel is for--- to sleep and relax---- so quit your bitching and let some one else enjoy the amneties that this place has to offer. They were nice to me and my family and we being from a trailer and all, like this Griswald welcoming joint!

When we arrived at the hotel we realized we had truly been deceived by the web site and the Ramada representative who booked our stay. This has to be the worst hotel we have ever seen. We asked not to be placed by the karaoke and the person checking us in told us to be thankful because she was upgrading our room. When we opened the door to the room we were greated by cockroaches, nasty, filthy carpet, dingy bedspreads, dilapidated walls and a ceiling that was coming apart. If this was an upgrade I hate to see what the other rooms were like. This upset and frightened our daughter. As we made our way back down to request better accomodations we were met by several people who were equally dissatisfied and said that they would be contacting the president of the hotel. Ramada should be ashamed of themselves to even attempt to have people stay in such a deplorable hotel. We subsequently moved to another hotel. If you are planning on having a nice place to stay while in Kissimmee florida, please steer clear of this place.