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Knights Inn Downtown San Francisco

2 Stars
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240 7th Street (Castro)   [edit info]
San Francisco, CA 94103-4004, United States 415-861-6469 www.knightsinn.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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Welcome to the Knights Inn Downtown San Francisco where we are located in the urban quiet Downtown/South of Market, or SOMA, district whi... more »
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Hotel Review

1 of 22 reviews
 
Dirty Hotel, Incompetent Staff – Posted Apr 08, 2008
by italia2024  (1 reviews)
   
         
Horrible
24 year old with a moderate budget, traveling for leisure

STAY AWAY. Our car got all four tires slashed while it was parked in their garage. The staff was extremely unhelpful when we tried to get the car towed and file a police report. They couldn't have cared less about our dilemma. We also had problems with our reservations. We booked 2 rooms with two double beds. Instead of receiving this, we got 1 double bed and 1 single bed. We made our reservations with the price of $99 a night. When we checked out they charged us an extra $50 a room because they had to "upgrade us" because they messed up on reservations. They did not inform us of this "upgrade charge" until check out. And even if they made a mistake, we should not be held responsible for it. Everything about this hotel from the staff, to the management, to the location, to the conditions of the rooms was horrible. We weren't looking for a high class joint, just a decent place with a decent rate for one night. This place couldn't even deliver that. I can't get over how rude and dishonest the staff was.

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