Ramada Inn San Diego Hotel

We've all heard of hotels keeping your credit card number on file and, upon checkout, producing your final bill if there are incidental charges.

This hotel has a firm policy that EVERY reservation without exception is charged $50 to their credit card with no policy of when your money will be backed off your card and returned to you.

Imagine how much money they make!! $50 for every reservation, every day, and keep it for what the clerk told me is approximately 7 to 10 days. Absurd.

I cancelled my reservation and refused to stay there. A lot of good that does to engender such "badwill" when they could have produced "goodwill" especially in this time when extra money is hard to come by.

Shabby treatment.

The hotel had a convenient location, but the sign was not lit up so I drove by it the first time. The reservation was wrong. I asked for a smoking room, but they showed it as non smoking. We were not aware that all the bathrooms in non suites rooms had only showers. The front desk was very helpful and friendly; they upgraded our room.

This hotel made me feel practical: It was a good deal with the tickets to the San Diego Zoo and San Diego Wild Animal Park included. It was a great package!

I made a group reservation, which I needed to cancel. I made multiple attempts to do so, and was not able to. I left several voicemails which were not returned. The hotel did not cancel my reservation and provided false information to American Express during the dispute. Don't even go near this place!

The hotel provided excellent service and was clean and efficient.

The ambience was wonderful and the motif was nice.