Ramada Inn Convention Center Mackinaw City Hotel - Page 1

The staff was incredible, helpful and courteous. My only complaint was the lack of available rooms and what I had to settle for was a bit more than I was expecting to pay.

This hotel made me feel secure: I liked the well lit parking lots. There was limited access to the building with locking doors requiring a room key for access.

It was located next to where I caught the ferry. I had to convince the desk clerk that they had quoted us a better price than they were going to charge us. I had the reservation confirmation, fortunately.

It was nice, clean and it had the amenities I wanted and a great continental breakfast.

The hotel did not have coupons as promised. When TV cable went out, the desk staff was rude to our questions and continued to check in four families without telling them of no cable. When I asked about a coffee maker without coffee, I was advised "We only promised the coffee maker, if you want coffee you have to get that yourself". The rooms were below average - peeling wallpaper, mildew smell, and needed paint.

If we stay in Mackinaw City when we go to Macinac Island, we usually always stay at the Ramada Inn.