Ramada Inn Boston Hotel

This hotel is fairly well-situated and well-appointed. Comfortable furnishings and nice amenities available at the hotel itself and surrounding neighborhood. The hotel free wifi throughout, a business center, fitness center and outdoor pool, a shuttle to Logan Airport and nearby public transportation, three restaurants and a tavern. Right across the parking lot is a family fun center with bowling (both tenpin and candlepin), billiards, and a game room. Parking is also free, which is a nice perk in Boston.

Room was average, maid staff missed cleaning properly, signs directing guests to rooms did not always match room numbers, front desk personnel were very limited in their knowledge on places to dine in the area, how to arrange sightseeing tours, etc. Overall condition of the property was below average and not always clean. Access to internet in the front waiting area was $7.00 per 30 minutes, this should be a complimentary service for hotel guests, not a charged fee. The value for what was paid per night was not worth it. Don't waste your time here, for a little bit more you can stay in a much nicer hotel. This property was not up to Ramada standards.

The hotel had an inconvenient location and a poor shuttle service.

It was a good mid range hotel, moderately priced by Boston standards. The location was a bit out of the way but the hotel operated good shuttle services to the airport and the subway. They was free wi-fi internet connection in the rooms. They had three restaurants on site and an inexpensive cafe in the twenty four hour bowling alley, also operated by the hotel owners, a moderately priced pub, and a moderately expensive full service restaurant. A supermarket was in easy walking distance.

Although the room was not a 3-star, it's closer to a 2-star, the customer service was great. When there was a rattle in the ceiling tiles around the pool outside our room, it was fixed immediately. Transportation to and from the T-station and the airport was timely and courteous. Breakfast was plentiful.