I can honestly say in the past 13 years I have been traveling at least twice a month and have NEVER BEEN SO THOROUGHLY DISGUSTED by every aspect of this hotel.
I was visiting with family and booked 2 separate rooms for 2 nights. We arrived and were told that we were only booked for one room and that there was nothing they could do. There is no way we would have booked one room for 5 people...
They proceeded to call me a "liar" AND I QUOTE!!! We ended up speaking to almost every level of management in the hotel until they finally told us they would not let us stay there at all, let alone our entire family. We left and found on our statement a $657.00 charge to my credit card when we DIDN'T EVEN STAY IN THE HOTEL!! Still working on that, so far they have been no help and I have not received a credit.. WILL NEVER STAY AT ANOTHER RADISSON AGAIN!!!