Doubletree Hotel Richmond Downtown Hotel - Page 1

I was attending for a professional course. The location is in a sketchy part of town which made walking for lunch uncomfortable. Driving is the ONLY option at night. The hotel is dirty. We had dirty towels in our room. The hallways had visible trash all over the floor and food that people left outside to be picked up for 2 days in a row. There were dead cockroaches in the main bathrooms and people found bugs in their salads at the hotel restaurant. The accomodations for the conference were less than desirable and the hotel did not accomodate a request for a change. The bathroom used by course members was not cleaned in the 2 days we attended and, by the end, ran out of towels.

Good price, poor quality. Very limited staffing, you have to park your car in an underground garage that can be accessed with ONE elevator only. During my stay that ONE elevator was OUT OF SERVICE, and no one was around to help with the bags. Rooms are extremely outdated. Only good thing was central location.

The hotel was clean and the service was as expected. We usually use them for our travel needs.

The hotel is convenient to downtown but far enough away to be quiet.

I was there for a needlework convention. They were not set up for enough participants. The elevator broke down and the escalator broke down.