This hotel does not know how to handle groups. Our group reservation was set up in advance however, once the group started checking in, there were nothing but problems. The staff behind the desk was completely unorganized and unable to help our group.
Members of our group were harassed at the front desk regarding billing. There was no communication from one staff person to the next. When one person’s issue was, what they thought was resolved, the next morning that same person would have the same issue and have to go to the front desk and start over again. This happened to the majority of our group on and off during our stay. The staff was unfriendly, rude and never once apologetic for the inconveniences caused by their own lack of communication and faulty system of group stays. Save the headache and use a different hotel. This hotel is run down and not at all worth the hassle.