Quality Inn at Zion Park Hotel - Page 1

Zion Park Blvd. is lined with beautiful hotels but Quality Inn at Zion Park is the exception. Just about any other hotel is nicer than this one. I made reservations for this hotel online so I didn't know how bad it was until I got here. This is not really a hotel at all. It's a crumy looking trailer park for RVs and the "hotel" is a few sparse buildings in the lot behind the trailers. Every other hotel on Zion Park Blvd. looks better than this one. What a dissapointment! Don't believe the bunk about a complementary breakfast. All it is is a pass for breakfast at a Mexican restaurant next door. But when you get there they tell you that breakfast ends at 9:30 a.m. So 90% of the hotel's guests are too late for breakfast. Next time I'll stay at a different hotel.

The hotel was close to Zion's but overpriced. The continental breakfast was very poor -- no variety and poorly set up.

The hotel was very nice. A good breakfast was included. There's a nice view of Zion from around the hotel.

Don't stay at this hotel. The staff is rude, the rooms are small and noisy, breakfast is skimpy and unappetizing, and the price is expensive for what you get. Not a good experience.

I made a reservation at the Quality Inn hotel at Springdale, Utah, for the night of July 18th. We arrived at the hotel around 11 pm, after a long and tiring drive. It turned out that the reception was closed. In fact, I went by the hotel 3 times until I realized that the dark place is, in fact, the reception. Eventually I found a booth with an envelope in my name, with a key, saying that I should drive down to building A, giving me my room number. The only caveat was that that building did not have a room with that number. (I guess the family of roaches that crossed our way as we walked towards the building should have been a bad sign). We went up and down the stairs (with our luggage), and tried the adjacent building, to no avail. We even tried each door in the building, none of them yielded. Eventually one of the hotel guests, who went out for some ice, tried to help us. He also could not find the room, of course, so eventually he called the hotel number, and was forwarded to someone who said he would come by and help. Indeed eventually someone showed up, and told us that there was a mistake, and we are in a different building and in a different room. We had to carry our luggage to the other building, again up the stairs (no attempt to help from this man). I asked him what his position was and he said he was the owner, and he was sorry for the mistake, made by one of his employees. I said that he, as owner, is responsible for these mistakes, and he said that, in that case, he would be happy to check us out and have us go to another hotel. Frankly, if it were not midnight and we were all exausted, I would have immediately done that, as I have never heard such a rude response in a hotel in the US.

Somebody mentioned here the breakfast. Indeed the waffles would have been good, if only there was any space to sit down and eat them. In fact, the small room was full of people who ended up eating standing up or sitting on the floor.

Overall, a terrible experience. The next day I paid extra to stay in the Zion Lodge, and it was worth every penny.