Hotel Reviews | Hotel Ratings | Resort Reviews | TravelPost.com
Home > Anaheim Hotels > Quality Inn & Suites Anaheim at the Park > Hotel Review from Impissedoff

Quality Inn & Suites Anaheim at the Park

3 Stars
This Review
Quality Inn & Suites Anaheim at the Park photo

Get rates
1166 W Katella Ave (Disneyland Resort Area)   [edit info]
Anaheim, CA 92802, United States +1 714 774 7817 www.choicehotels.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
map of hotel
The Quality Inn & Suites Anaheim At The Park features brand new rooms and is ideally located within walking distance to Disneyland Theme... more »
 
Write a Hotel Review  Facebook   Twitter
 
 

Hotel Review

1 of 29 reviews
 
Stay away unless you want to be charged – Posted Jul 22, 2007
by Impissedoff  (1 reviews)
   
         
Horrible
40 year old with a moderate budget

**HIDDEN: Duplicate review**

For our Wedding, we wanted our out-of-town guests to stay at an "affordable" hotel. So when we called to block a number of rooms for the 4th through the 9th of July, we found that the Travelodge in Anaheim had the best prices. Little did we know that our whole Honeymoon would be spent trying to retrieve money that the Travelodge laterally stole from us. In May we wanted to reserve 10 rooms for our families to call and individually book for themselves. The front desk Personnel (Ramon) had said that I couldn't do this because they didn't have any rooms. He said the best he could do was 8 rooms. So reluctantly we went ahead and reserved them. We received 8 different confirmation numbers. Two days later a manager (Patricia) called to say that Ramon was wrong. I should have been able to get all 10 rooms at that time, I should only have been given 1 confirmation number and that I could get all the rooms for a better price even. So we thought we were happy. About a month later, on the 25th or 26th of June, Patricia (manager) called us to say that NONE of the rooms had been booked by any of our families, and if it would be okay if she let the rooms go to other guests so I would not be charged. We said that would be okay and that if we had any questions we would call. Before hanging up we asked again: so we will NOT be charged. Patricia said "No you will not be charged". Immediately after hanging up the phone, my then Fiancé called her father to make sure that he had a room. He said yes that he was all set up at the Travelodge and had his confirmation number. Then she immediately called one of her bridesmaids in Tennessee to make sure that she was set up. She too said that she had a room there and had her confirmation number. So then why were we told that NO ONE had booked a room under the name we used when we have two people that say they did. So this means that the other 8 rooms that were not booked should have been released. However, my bride's father made reservations for the 5th through the 9th, he ended up needing the 4th too. So on the day of the 4th he tried to check in a day early. They turned him down saying that they were COMPLETELY booked. Now if the rooms that we originally reserved weren't "let go", then checking in a day early should have been no problem seeing as how the days we reserved the rooms for were the 4th through the 9th. This means that they not only let other guests book those rooms, they also charged us for them. So they got double there money on 8 rooms. Now, if our check out date was on the 9th, then we should have been charged by the 9th. We weren't charged until the 11th. The Travelodge also should have called to say that they were making the charges. Now, after the total charges of $717.64 have been made unknowingly to our account, and caused our rent check to bounce with bank fees of $30.00 and rent penalties of $35.00, we are desperately trying to resolve this matter. But now Patricia says that she doesn't remember us telling her to let the rooms go, however, I have a Bridesmaid in Tennessee that remembers and a Father who remembers the call about the reservations. What tips the cake is that there is never a manager there to talk to when you need one. A manager should be on call 24-7 as with any hotel. This is NOT how we wanted to spend our Honeymoon. Would you?

Was this review helpful?   Yes   No Comment
Sign in to leave comments
 
ads
 
ads

Anaheim Hotel Deals

Top Rated Hotels in Anaheim, CA

  1. Travelodge Anaheim Buena Park
  2. Americas Best Value Inn and Suites-Fantasy
  3. Desert Palms Hotel & Suites
  4. Sheraton Anaheim Hotel
  5. Comfort Inn Anaheim
  6. Disneyland Hotel on Disneyland Resort Property
  7. Anaheim Plaza Hotel & Suites
  8. Disney's Paradise Pier Hotel on Disneyland Resort Property
  9. Ramada Plaza Hotel Anaheim
  10. Anaheim Islander Inn & Suites
  11. Quality Inn & Suites Anaheim at the Park
  12. Ramada Maingate-At The Park Anaheim CA
  13. Disney's Grand Californian Hotel & Spa on Disneyland Resort Property
  14. Days Inn and Suites Anaheim At Disneyland Park
  15. Best Western Pavilions
  16. Americas Best Value Inn and Suites Astoria
  17. Best Western Courtesy Inn
  18. Sheraton Park Hotel at the Anaheim Resort
  19. Ramada Limited Main Gate North
  20. Alamo Inn & Suites
  21. Staybridge Suites Anaheim-Resort Area
  22. Little Boy Blue Motel
  23. Travelodge Anaheim on Disneyland Drive
  24. Anaheim Hacienda Inn & Suites Disneyland
  25. Dolphins Cove Resort
  1. Rodeway Inn Maingate
  2. Peacock Suites
  3. Fairfield Inn Anaheim Disneyland Resort
  4. Rodeway Inn & Suites
  5. Red Lion Anaheim Hotel
  6. Best Western Park Place Inn - Mini Suites
  7. Alpine Inn
  8. Ayres Hotel Anaheim
  9. Holiday Inn Hotel & Suites Anaheim (1 Blk/DisneylandŽ)
  10. Comfort Inn & Suites
  11. Ramada At Anaheim Convention Center
  12. Anaheim Marriott
  13. Castle Inn & Suites
  14. Zaby's Motor Lodge
  15. Eden Roc Inn & Suites
  16. Holiday Inn Express Anaheim Maingate
  17. Anabella Hotel
  18. Desert Inn and Suites
  19. Howard Johnson Plaza Hotel Anaheim Resort
  20. Brookhurst Plaza Inn
  21. ESA Anaheim Hills
  22. Greenwood Suites Anaheim Resort
  23. Travelodge Anaheim International Inn
  24. Super 8 Anaheim/Disneyland Drive
  25. ESA Anaheim Convention Center

About TravelPost  |   Help  |   Contact TravelPost  |   Privacy Policy  |   Terms of Service  

  Top United States Travel Destinations  |   Travel Blogs  |   Cheap Airline Tickets - Kayak  

this is where check rates will go