55 year old with a luxury budget, traveling for business

I stayed here in September 2009 and had a Great experience. The staff is great, the food is exceptional, and at a good price. The hotel has just been renovated and the beds are very comfirtable.if i plane to come Jacson definetly i will stay @ Quality inn and Suites

43 year old with a luxury budget, traveling for leisure

The hotel staff was friendly and helpful. The location was excellent, close to the highway and restaurants and shopping.

This hotel made me feel Welcome: The staff was friendly and warm. They called me by name.They were willing to go the extra mile.

I am very likely to return to the Quality Inn & Suites - Jackson.

I would definitely recommend it to friends.

i stayed here passing through town. they had a awesome bar with some great bands. the rooms were first rate and the beds were really comfortable. good, clean and fun!

This place looks absolutely goergeous in all of its advertisements and website. Upon arrival I was marvelled by the fountains (one outside and one in the lobby) and decor of the lobby. But almost instantly I was turned off by the sewage smell that almost knocked me off my feet when I turned the corner to go to my rooms. Upon arriving in my room I could tell that someone had recently sprayed some type of deoderizer to cover the mildew scent in the room. I looked carefully in the bathroom, and sure enough there was mold beneath the sinks and around the room in other areas. How grotesque! I was moved three times until I finally landed in a room that seemed decent enough for me to sit my things down in; or so I thought. After having fallen asleep exhausted from travelling up and down the long halls looking for a room, I was awakenedin themiddle of the night by a scratching sound on the wall over my bed. I looked up and there were huge roaches congregating over my head as I slept. Needless to say, couldn't wait until morning came so that I could get out of that dump. I cut my 3 day tenure short and moved to one of the other hotels in the area where the rooms were a lot cleaner and there was much better service.

This hotel may have been in a bad situation at one point before the renovation process. At the present time, the rooms are much cleaner; customer service at check in is on point; and the dining area and staff is marvelous!

They have a nice staff, and good food. They also have a new design for their updated rooms.

The front lobby is gorgeous...however the rooms are very dated. They also had a distinct (and not so good) smell to them. I was not impressed by this nor by the price. I could have stayed at a much nicer place for less.