Quality Inn Somerset Hotel - Page 1

We have stayed in this hotel many times even when our children were very young. Through its different owners we have always been very happy with our stays. It has a convenient location to many Rhode Island cities. It is located on I-195 just across the state line.

I have been staying weekly for the last three years at the Quality Inn. I have found the staff attentive and courteous, the rooms ample and clean.

The heated pool is wonderful, and the morning hot breakfast is better than average. There are a few issues with faulty deadbolts and broken screens, but overall, it is very affordable and worth the price.

This hotel was terrible at best. I made reservations through Hotel.com for a non smoking room. When I checked in they put me in a smoking room that reeked. I called the front desk about it and was told they didn't have any other rooms available and that I had only requested a non smoking room. They finally offered a room air filter for two hours.

They do have a nice pool. Upon returning from the pool we discovered that the TV was broken, as was the deadbolt on the door! I called the front desk again. They sent a maintenance man fairly quickly that agreed with me the TV was broken. He called and got us another room (funny, they told me they didn't have any more).

The second room was a little better. My kids didn't sleep well because they said they didn't feel safe. Finally, it was check out time. They tried to charge me for the "upgrade". I told them that I didn't consider a room with a working TV and a door lock an upgrade and refused to pay the additional $40. They did have a decent breakfast bar. However, I would never stay in this particular hotel again.

I use this motel at Christmas when visiting my family. The location is convenient. The pool is warm. They allow pets.