We had booked two rooms for our family to stay while we visited my son in Ft Campbell before he was deployed to Afghanistan. We arrived late the first night, and were greatly disappoined. There is no elevator, we had to lug our luggage up 3 flights ...

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This is a dump,needs to be closed down..Maybe just have the health dept.look at it and that just might be the case.Very dirty place.carpet,beds,ceilings leak.just runned down looking the last time i stayed there with my children ,couldnt evern allow ...

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I read the reviews before I booked the room. Thought ok, some good, some bad so it is probably ok but not great. Chose it specifically because of the indoor pool and the price. Should have turned around when I pulled in the parking lot but had...

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Last Visit:

October 2007

I had booked a room for my son's birthday party so he & a few of his friends could have fun after viewing this place online. Big mistake...it was a night from HELL. We checked in at 7:36 p.m. yesterday & checked out at 12:02 am this morning...we couldn't tolerate the terrible odor & overall nastiness any longer, my little girl actually got sick from the smell of our room!

Here's a list of what I experienced:

1. Cockroaches in room.

2. Two lights in room didn't even work.

3. The terrible odor of this hotel especially our room was just sickening.

4. The recreational area was a joke! Both pool tables were broken, but there was NO "out of order" sign on either. I lost money in both tables and after informing the desk clerk they never even offered to give me my money back. The lady at the front desk (which was facing the swimming pool)kept getting on the boys for splashing and they were the only ones in the pool or for that matter the recreational area....it was just us. HELLO!! NEWSFLASH...it's a pool & kids are going to splash in a pool.

5. Overall hotel was very dark and dingy...plum scary.

6. The clientele they allowed to "hang out" in their parking lot was more than likely dealing drugs for they kept going & coming with their loud music blurring.

7. And you would think someone would have asked why a woman alone with 3 small children would be checking out & leaving in the middle of the night.

8. Overall this hotel is just terrible! I will be informing everyone I know to STAY AWAY!!

This morning when I took the boys home instead of saying "I'm glad you had a good time"....I had to say "I'm sorry!"

it was a nice hotel but the rooms were kind of missing some things and the room service would enter the room when the DO NOT DISTURB sign was on the door.

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This hotel is dingy, dirty, and in terrible condition.

I returned to my room at the end of the day to find my door open (nothing was gone), but the Manager never contacted me or did anything to even apologize for the horrible breach of my...

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The staff was incredibly kind, since I was a fire victim displaced from home. They treated me with respect, courtesy and went the extra mile to ensure my comfort.

I really felt welcomed and at ease by the overall courtesy and help provided at a time of great stress.

My husband and I decided to stay at the Quality Inn Downtown for our honeymoon and also my maid of honor stayed there as well.I looked on the Internet and saw everywhere this room rate was around 120.00 yet when I called I was told 145.00 and when I ...

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My husband and I decided to stay at the Quality Inn Downtown for our honeymoon and also my maid of honor stayed there as well. I looked on the Internet and saw everywhere this room rate was around $120, yet when I called I was told $145 and when I paid it was $170 for one night. Mind you, I did get the hot tub room I can ensure you I was overcharged for this room. This room wasn't worth a penny over a $100 a night.

I will list all the faults I found: The carpet was dirty and old, the bed was the most uncomfortable bed I've ever been on.(room 148)We both woke up with major backaches this morning. Even after paying as much as I did, I was told I still had to pay a 20 dollar phone deposit. And the free Internet they say they have, well they don't.

Our laptop has never had a problem getting Internet anywhere and we did not have a signal there. We were told we would have to pay a $100 dollar deposit to get the bridge to make the Internet work. That wasn't worth it to me. The provided breakfast was only dry cereal and oatmeal and waffles you have to make and stale bagels and bread. Cheap coffee and juice and the coffee was way too strong.

The pool that is inside and is suppose to be heated, was not heated. Yes, it was a little warmer then a normal unheated pool, but far from being considered a heated pool.

The hot tub that is located by the pool that my new husband and I were going to use didn't even have water in it. They had a water hose hooked up and was filling (it looked dirty as well) it back up. Of course, that was right before the pool and hot tub hours were about to end, at 10 pm. The cable in the rooms was awful.

They did not have decent channels to watch. The offered us only one little ashtray in our whole room. Mind you this is a two room, room. The sheets on our bed were too small for our bed size. I ended up sleeping with the sheet and my husband ended up getting the blanket that was very thin.

Now my maid of honor complained that she stayed there for three days and housekeeping never came once to clean the room or make their bed or anything. They did not have one single ashtray (this was a smoking room) in her room nor did they bring one after they called and ask the front desk for one.

When she called housekeeping to come clean the room because they haven't done so since she started staying there, they came a total of once and all the maid did was take out the trash and leave some towels. They never put fresh sheets on her bed or anything else for that matter.

And before she even reserved this room, she asked for a room by the pool and was told there wasn't any. Yet the whole time she stayed there, there were empty rooms all around the pool area. We both we're very disappointed with our rooms and service.

The only thing nice about my husband and I room was the hot tub. And I mean the only nice thing. I feel I was ripped off! And I told the lady that at the front desk. Now we will have to have a makeup honeymoon at a different hotel and this time will check out the room in advance, and rates.

I do not recommend any newly married couples or anyone for that matter staying there. I also feel sorry for all our soldiers that have to stay there but they have no choice for the Army sends them there. But now I know why, it's a run down, and overpriced. It’s just plain nasty, it’s not a place for anyone, not even children.

Don't waste your time or money. And if you have kids, beware the maintenance guy who works there will kick your kid out of the pool for being too loud, or for whatever reason he sees fit he will ban your child from the pool area.

That happened while we were swimming, a boy was playing with other kids in the pool and got a little loud and this guy who works there came up and told him to “Get out, he’s banned”, real loud and rude to this child.

Breakfast and Rooms were nice, housekeeping was terrible! If management would make sure rooms were kept cleaned, this could be a 4 star hotel! My sister found a plate of food under bed-they moved her, but the heat did not work..in that room. The...

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