Their staff was extraordinarily friendly, and it's a sincere kind of nice, not just because they get paid to smile. Any small complaint or request I had was settled immediately, and the front desk clerk on the second shift was wonderful. She's very professional, witty, and made me feel instantly comfortable.

The room was clean and comfortable. The restaurant staff was slow to seat people and take money at cash register, but the food was good. The reservation was wrong, but the staff corrected it quickly.

This hotel made me feel comfortable: The beds were soft.

It's a great motel, with friendly service.

I had to request a new room at my second week's check-in because the one provided smelled very strongly of mold and mildew and should not have been booked to anyone until it a thorough, professional steam cleaning had been undertaken.

This hotel made me feel comfortable: The furniture was comfortable, and the late night check-in person was very kind.

I would suggest that Holiday Inn hire professionals to clean their carpets when they smell moldy rather than trying to cover it up with air freshener.

This hotel made me feel respected: Except for my check-in, the staff was very courteous and called me miss, which is a new experience for me at my age.

Needs physical updating - shower, bathroom sink, coffee pot.

This hotel made me feel secure: My room was on the 'inside' of a courtyard, the door locks functioned well, there were no strange people on the premises - i.e. All employees had identification.