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Quality Inn

2 Stars
 
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3716 E. Tucumcari Blvd   [edit info]
Tucumcari, NM 88401, United States +1 575 461 3780 www.qualityinn.com - see rates
Check-in time: 1:00p    Check-out time: 12:00p
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Near by Mesaland's Dinosaur Museum, Ute Lake, Conchas Lake, Tucumcari Golf Course, and Tucumcari Public Library. Free full breakfast ever... more »
 
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average guest rating 2.8 out of 5

Hotel Reviews

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Sort by:   newest   best   worst 1-10 of 24 reviews

Terrible customer service – Posted Jun 16, 2009
by member112420  (1 reviews)
   
         
Horrible

absolutely the worse customer service we ever experinced totally disrespectful to us just because we asked for towels and cups the second day. we would never stay there again.

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Hotel Review – – Posted Apr 27, 2007
   
         
Okay
65 year old female with a luxury budget, traveling for leisure

This was an easy access location for travelers. I was pleased with the efficient and quick check in and check out. The desk staff readily accommodated our requests for side by side rooms, with one being for handicapped access. The cooked to order breakfast was tasty and the restaurant staff member was personable and friendly.

I am very likely to return to the Quality Inn.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Mar 12, 2007
   
         
Excellent
70 year old female with a moderate budget, traveling for leisure

I usually stay at this hotel twice a year and have always been treated great! I will probably stay there again this year.

They had a nice room and bed. I liked the flowers in the room.

I am very likely to return to the Quality Inn.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Nov 30, 2006
   
         
Okay
58 year old male with a moderate budget, traveling for leisure

The internet connection did not work. The hotel is outdated and is going to be replaced in the future.

I am somewhat likely to return to the Quality Inn.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Dec 10, 2006
   
         
Good
52 year old male with a luxury budget, traveling for business

Everything about the hotel was first rate and as expected.

I am very likely to return to the Quality Inn.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Nov 18, 2006
   
         
Excellent
69 year old female with a moderate budget, traveling for leisure

I stay at this Holiday Inn hotel every year on vacation and I have had a good experience every time. I will stay again this year.

They had my reservation ready and in the location I requested.

I am very likely to return to the Quality Inn.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Aug 12, 2006
   
         
Excellent
69 year old female with a moderate budget, traveling for leisure

The location is close to the highway. The restaurant was great and every one treated me great and gave me the room I wanted. I couldn't have asked for better service.

It's quiet, secure, and comfortable.

I am very likely to return to the Quality Inn.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted May 04, 2006
   
         
Okay
by a traveler from Inola
61 year old male with a luxury budget, traveling for leisure

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Terrible management – Posted Aug 28, 2006
by kashoo_98  (1 reviews)
   
         
Horrible
42 year old female with a luxury budget, traveling for leisure

After a long drive as part of our cross-country move we wanted a nice experience in our stay and a place that offered internet access. My husband had a phone interview the next morning and needed to do research about the prospective employer. The hotel's was advertising free internet access under banner logo outside. After checking in we got dinner at a nearby Denny's. By the time we got back to our hotel room it was 10:30 pm. When my husband tried to connect to the wireless network, there was no connection. After calling the front desk, we were told to re-try in a few minutes. This didn't work either. We were then told to re-try in the morning. This didn't work either. The interview didn't go as well as expected since my husband didn't know anything significant about the company. This, of course, led to quite a bit of frustration.

Upon checkout, the manager-on-duty didn't apologize. She also refused to provide the contact information of the franchise owner. She said she doesn't know how to contact them. I am a priority club member and was extremely disappointed at the treatment we received. I will no longer stay at Holiday Inns, there are plenty of other choices that I want to give a chance to earn my business. The rooms were very average, the air conditioning was tolerable. The best part of the experience was our server during breakfast. She was timely, efficient, and accommodating.

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Hotel Review – – Posted Nov 17, 2005
   
         
Okay
64 year old male with a luxury budget, traveling for leisure

This hotel is an okay place to stay.

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