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Quality Inn
Awful 2.0/10 5 reviews
1200 Crescent Blvd, Gloucester City, NJ 08030
Hotel Class: 3 Stars
On this page: Info & Amenities

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Official Contact Information & Amenities

Information
144 rooms, 2 floors Built 43 years ago (1965), Renovated 10 years ago (1998)
Check In: 03:00PM, Check Out: 11:00AM
 
Amenities
In-room wireless internet, Photocopier service, ATM/Bank, Smoke alarms, Non-smoking room, Parking (free), Common areas wheelchair accessible, Restaurant, Wireless internet (free), Complimentary coffee, Cable or satellite TV, Meal plans available, Fax (for guests), Complimentary newspaper, Laundry room, Air-conditioned 
Room Amenities
In-room wireless internet, Non-smoking room, Cable or satellite TV, Air-conditioned 
Activities
Hot tub, Pool (outdoor), Fitness center
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $93.18 per night  
Call now to book this hotel
866-898-7540 from Hotels.com
Official Phone Number
(856) 456-7400 
Official Website
Quality Inn Gloucester City  
Also Known As
Quality Inn Gloucester City, Ramada Inn 

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1.0/10
Stay Away
member icon Unprofesional service, rooms very unsanitary
Posted Dec 05, 07 by s.p.d., 1 reviews 
27 year old female with a moderate budget, traveling for leisure

Staff was very rude and unhelpful, we were never once greeted with a smile or proper greeting, no eye contact..couldn't or just wouldn't give any information on things to to in the area or how we could access anything. room was not clean at all, snot was on the wall by bed, wallpaper was falling off the wall. the toilet would not always flush completely. the hotel was not conveniently located near anything as indicated on web site or as staff said when phoned. I'm usually not one to complain, but never have i experienced such bad service and just a bad hotel all in all. i will not stay at a quality inn ever again or recommend to anyone.

1.0/10
Stay Away
member icon Absolutely pathetic
Posted Apr 07, 07 by AussieInPhilly, 1 reviews 
24 year old male with a moderate budget, traveling for leisure

Their rooms may be relatively cheap, but they absolutely screw you over with the phone charges.

I have been to hotels in New York and others in New Jersey, but none of them had the nerve to charge like this one.

They charge astronomical amounts for the phone. The only comforts and foods available are those that would be suitable for Indian families, and hence, the place is crawling with them. Unfortunately, for the tourist booking from Hotels.com, pappadums and curry aren't always what we want for breakfast.

The front desk does not instill any confidence, and they are quite dismissive. If you ask them to help you with something, you need to stand there and watch them, otherwise, they won't do it.

The wireless is very, very slow, flaky, and continually drops out. I couldn't get a decent connection for at least a few of the days that I stayed here.

But the best were the phone charges. They won't let you use the phone until you go and pay them money, but you would be far better off using a pay phone. I gave them 10 dollars, and made a twenty second call to a mobile in Pennsylvania. Only twenty seconds, I just got to a voicemail and hung up. Then I tried to make another call, and it failed. I asked the front desk what was going on - They said there was insufficient credit left for another call. What? A twenty second phone call takes up the majority of ten dollars??

I tried another 10 dollars (Yes, I am an idiot), and again, was only able to make one very short call (Less than one minute in length) before the entire 10 dollars was used up.

You guys have got to be kidding. I want my money back. I want to change to a different hotel. I don't want to stay in this pathetic hotel any more.

1.0/10
Stay Away
member icon Terrible - absolutely terrible
Posted Dec 12, 06 by KimberleyB, 1 reviews 
41 year old female with a moderate budget, traveling for business

I booked their "ADA Compliant" room, and it was not accessible in any fashion. The toilet was not attached to the floor, the shower chair (no shower though, just an old and very dirty inaccessible bathtub without a usable showerhead) was covered in what appeared to be feces. I had to use one of the only towels to cover it to use it as a counter, since they removed all the furniture and counters from the bath.

The room itself was extremely uncomfortable and horribly dirty, the bedding had curled up pubic hair embedded in the lint all over the household grade blankets, there was some sort of white powder coating everything, including the upholstered furniture.

The lamps all had spider webs in them, some were complete with spiders.

The people in the room next to me had their door wide open and I could see them preparing very large amounts of food. I so hope it was not for the restaurant, which I didn't visit because I was afraid to pass through what appeared to be either transients or "residents" congregating on the paths.

This was the second room that I was given in their "hotel". The first room I was booked into was flooded. The desk didn't apparently know about that, so a maintenance worker took my keycard away and switched me to another room. He did this while I waited outside.

On complaining to them upon checking into the Marriott, I was told that the room was compliant to Pre-ADA standards and that I should have come to the desk to complain within ten minutes.

This is a 17 year old law, it is inexcusable to call it accessible and then blame the customer for refusing to uphold their guarantee.

Do not stay here, ever.

9.0/10
Amazing
member icon It can't be any better than this
Posted Sep 27, 06 by vivapi, 1 reviews 
41 year old male with a moderate budget, traveling for business

From the time I checked in, I had a very good experience with the hotel staff, as they assisted me in the area locations and directions. When I went in the room, I was very comfortable with my stay, as I had good room service for my stay over for my second night. Also, I tried the food at the restaurant and it was delicious. I really enjoyed my stay, and I will definitely come back when I am in this area.

I am very likely to return to the Quality Inn.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
Pool
Fitness room
Hotel restaurant
1.0/10
Stay Away
member icon "Spotty" at Best
Posted Jan 06, 06 by FrontPage, 5 reviews 
26 year old male with a moderate budget, traveling for leisure

Drive up to the Ramada Inn motel on Gloucester, NJ and I wonder, is the inside going to be as decent as the outside? They tout wireless internet, a nice option (so I can post my review). I kicked on my iPod as I got out the truck, and caught some good tunes, so my mind wasn't focused on examining the lobby, but it seemed rather unimpressive. The check- in process was less than stellar; the clerk at first focused attention on workers who said that some appliances had been repaired (not a good sign), but then didn't know how to get me checked in properly.

I finally got my room card for a room in C building, across the center court where there's ample room for a pool and it actually looks inviting for a winter afternoon. But I was hungry and decided to get some lunch at an Indian restaurant at the place. They had lunch buffet, and for a little over $10, you get plenty of food. It wasn't bad, but for the first several dishes, I started thinking that it was actually a vegan lunch, because they kept displaying vegetable or pea- type meals. Only one chicken dish and one lamb dish were included, but the server came out with a small plate of 3 pieces of tandoor chicken.

I drive my truck to the rear, find my room (facing the highway and an end unit where a walkway leads to the court. Between my room and the court is a room for sodas, ice, and also a washer and dryer. Strange seeing that, so I figured that perhaps the property caters to long- term stay customers. Opening the room, I can see that the place needs a facelift. The carpet was an ugly mix of colors, and spots dotted the rug, which looked like a pattern for turn- of- the- 1970's... but it would never make a debut on "That 70's Show." I should have gotten to the room first; the money- conscious owners have decided that in the winter time, they should comfort their wallets more than comfort the incoming guests.

The room felt extremely uncomfortable. I turned to the air unit, which looked modern enough, but it barely has the BTU's to crank out enough heat to get the room cozy enough. Finally, after almost 3 hours inside, I've finally felt it was all right to take my jacket off, since I'm wearing one of those thin, all- weather long sleeve sports shirts. The room is all of about 13 feet by 18 feet, plus an extra 6 feet beyond the back wall which partially partitions a sink that yields no privacy. The bathroom has just toilet and bath, plus a number of spots on the ceiling.

Positives: Iron, modern fridge, coffee maker (but bad coffee), microwave, TV. Bad: haid dryer missing; sandpaper towels; two lightbulbs burned out, and the desk never responded. The room experience is ... passable, by a thin margin. For the cost, it's not. Tiny room, barely enough heat to maintain temperature, the lack of proper cleaning for spots on the floors and ceilings, and using weird- colored carpets, comforters, and furniture should be unacceptable for the likes of Ramada.

With the poor temperature control on a day of 40 degrees, with a room where you can easily see spots on the carpeted floor and bath ceiling, I wouldn't care to stay again.

I am not likely to return to the Quality Inn.
I would not recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
Pool
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