Quality Hotel Ottawa

I will begin this review with the only positives:

The staff is very friendly and the check-in and check-out process is extremly quick.

In addition, the elevator is not very busy and it is usually at your disposal.

The location is also great, it is a short walk to the nice attractions in Ottawa such as the great shopping mall at the Rideau Center.

The negative, and the big negative, is that the bed is the most uncomfortable bed I have ever slept on in my life; it is as hard as a brick and so are the pillows. I had back problems after this trip as a result of the uncomfortable hotel.

I would not recommend this hotel to anyone even on a short budget due to the uncomfortable beds, the location is great but it is not worth a pain on the back! Luckily I did not pay for this hotel at full price and paid about 45 U.S a day!

On my way towards Toronto, I decided to spend the night in Ottawa (afterall it is the Capital City) and I wandered upon this hotel. I must say I was not extremely expressed. The rooms were decent in size so there are no complaints. But I did have a bit of problem with the service. The staff was slow performing the check-in procedures. After waiting for approximately 20 minutes, they take me to a room that was still in the midst of being cleaned. I was definitely not too thrilled about that. It is a decent hotel with sub-par service, but the price helps balance things out.

Great location, right in middle of downtown.

I had been there to Ottawa, Canada in the first week of May 2007. As usual, it's still cold up there. The hotel room was good. The service was OK.

If you are not a Caucasian, the local people will try to take you back to ancient age old humiliation of minorities.

Trust me folks, after my home country, I guess the US is one of the most hospitable places I have ever traveled/lived. Probably its been a long time that I forgot I am also an immigrant. My last trip is an eye opener that I should never forget my roots.

You don't believe me fellows that when I am walking in the hotel corridor, one person asked me "Are you working in the hotel?" in a tone that you would talk to a unknown alien creature. The local people would not even smile at you in any way and at any place you encounter them.

I am sorry folks. May be I have used to great hospitality in US, I felt disappointed during my stay. No wonder I felt so warmth even though the weather outside is so chilly.