The Polynesian is tropical resort hotel with over 4 acres of outdoor water activities. All surrounded by a large assortment of palm trees... more »
The Polynesian is tropical resort hotel with over 4 acres of outdoor water activities. All surrounded by a large assortment of palm trees, exotic plants, and colorful gardens. 38,000 sq ft. of indoor water parks with over 80 interactive water features. The Polynesian is Americas "Original" Indoor Waterpark Resort. Our Outdoor waterpark is open from Memorial Day to Labor Day. The Indoor waterpark is open everyday from Memorial Day to Labor Day with limited hours of operation after Labor Day. The sauna, pool, kiddie pool, and hottub will be available everyday of the week. Credit Card is charged at time of booking. Double Queen Sofa - Rate is based on 4 persons. Maximum persons allowed in the room is 7. Any additional person in the room will be charged 15.00 USD plus tax per night. Children 10 & UNDER NOW STAY FREE!!! Double Queen - Rate is based on 4 persons. Maximum persons allowed in the room is 5. Any additional person in the room will be charged 15.00 USD plus tax per night. Children 10 & UNDER NOW STAY FREE. Single King Sofa - Rate is based on 2 persons. Maximum persons allowed in the room is 4. Any additional person in the room will be charged 15.00 USD plus tax per night. Children 10 & UNDER NOW STAY FREE. All rooms are NON-Smoking.
Orbitz
28 year old with a luxury budget, traveling for leisure
This resort needs a total staff overhaul starting with the General Manager, who I will not name. Let's just say that he is very full of himself, unwilling to effectively communicate and downright rude.
The staff seemed unhappy to be there and I understood where they got their attitudes as I watched the Manager scream at front desk staff in front of guest.
The rooms were clean and the water park is good for little kids, but ever basic service you won't find it here.
If you are looking for a place where the staff is friendly and the management cares, don't look here.