Pointe Hilton Tapatio Cliffs Resort Traveler Review

Not up to Hilton Service Standards

Elderly beware. Very hilly with what can be a significant walk to the hotel room. Check in was quick about 5 min. Finding the room within the complex was difficult at best. There must be some level of logic to the coding but I was unable to decode it. Entered room and the A/C had been turned off. The room must have been at 95 degrees. Waited at the restaurant bar for 20 min before a waiter informed me the bar was closed for a private party. The property is well maintained and the rooms are clean and comfortable but a little dated. Unfortunately the property is about 2 or 3 miles from local restaurants so you will need a car or cab to go off property.

I am not likely to return to the Pointe Hilton Tapatio Cliffs Resort.
I would not recommend it to friends.

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Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
Hotel restaurant
Hotel bar
Location

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