Pointe Hilton Tapatio Cliffs Resort

Elderly beware. Very hilly with what can be a significant walk to the hotel room. Check in was quick about 5 min. Finding the room within the complex was difficult at best. There must be some level of logic to the coding but I was unable to decode it. Entered room and the A/C had been turned off. The room must have been at 95 degrees. Waited at the restaurant bar for 20 min before a waiter informed me the bar was closed for a private party. The property is well maintained and the rooms are clean and comfortable but a little dated. Unfortunately the property is about 2 or 3 miles from local restaurants so you will need a car or cab to go off property.

48yr old couple. I attended a conference in early march 08. The staff was right there taking care of everything. Our room (suite) was very clean and comfortable. The scenery was incredible. The weather was a perfect 78-83 every day. The pools stay open 24/7 so that late night swim or Hot tub is always available. There are many small quiet pools scattered through out the facility. ALL were well maintained. The food at the conference was top notch as was the "Different Point of View" . Don't walk to it unless you LIKE the leg burn. Everything was great. Very romantic even for a couple thats been married 28yrs! I can't wait to go again next year.

I liked the ability to have a large number of guests on the property without appearing to be congested areas. There was plenty of space for everyone. The dislike was the general appearance of the facility which appeared to be old, rundown and unsecured. The security officers were sitting in the closed restaurant two nights in a row instead of patrolling the areas. It was of high concern for me.

It was a beautiful hotel in a beautiful location. The service was excellent. The only problem I had was with the internet connection failing.

The Tapatio resort was very luxurious and well kept. The staff in the lobby was extremely knowledgeable, and friendly. Driving through the resort is a little nerve racking because the roads are very narrow and include one way streets people do not always follow. Parking is tricky with parallel parking spaces in front of the buildings and very narrow roads for backing up and turning. They offered numerous places to eat throughout. The pools scattered through the resort near different buildings were not busy.

This hotel made me feel content: The room at the resort was great. It was very big with nice views out of every window and off the porch. The area around us was quiet the entire time.