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Pointe Hilton Squaw Peak Resort

4 Stars
 
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7677 North 16th Street (Central Phoenix)   [edit info]
Phoenix, AZ 85020, United States +1-602-997-2626 www1.hilton.com - see rates
Check-in time: 4:00p    Check-out time: 12:00p
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Announcing our newly renovated Phoenix hotel; the Pointe Hilton Squaw Peak Resort. After an extensive, resort-wide $24 million dollar... more »
 
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average guest rating 4.0 out of 5

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Sort by:   newest   best   worst 1-10 of 306 reviews

2 out of 2 people found this review helpful
Stuck in Hotel Room for 2 Hours! – Posted Aug 06, 2009
by brittceeee  (1 reviews)
   
         
Horrible
23 year old with a luxury budget, traveling for leisure

I wanted to do something special for my boyfriend's birthday, so I decided to take him to The Point. It started off bad from the beginning. When we got there, they couldn't give us a key due to their key machine being broken. So we walk to our hotel room which smelled like smoke and wasn't very clean, not to mention had someones small milk carton in the fridge. We are then told an attendant would soon follow to let us in the room. So we wait for maybe 5 minutes and then get in our room. We are told someone will soon bring up a key so we can leave to go to the pool and whatnot. We end up waiting 30 minutes, so I call and they said that keys have already been delivered (which they hadn't). I called about 4 more times in the course of 2 hours and the last time I just said I wanted a refund. Then I had to go to the front office again and the lady at the desk didn't once apologize. I never once got an apology from anyone at the hotel. It was absolutely horrible and it ruined my boyfriend's birthday.

I am not likely to return to the Pointe Hilton Squaw Peak Resort.
I would not recommend it to friends.
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My family and I wanted a warm place to – Posted Jan 09, 2009
   
         
Okay

My family and I wanted a warm place to go over the New Years Holiday. We obtained what I thought was a good deal on the website. The price was good but the hotel was less than what I expected. The Concierge staff was good. The front desk staff were...

read full hotel review on IgoUgo.com

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Beautiful resort. several pools to – Posted Dec 01, 2008
   
         
Good

Beautiful resort. several pools to choose from including toddler pool, adults pool, pool with waterfall only 3-1/2 ft deep for older kids. Waterslide. miniature golf and western city play area. Lots for kids to do. Ice cream shop and beautiful...

read full hotel review on IgoUgo.com

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1 out of 1 people found this review helpful
A much needed 3 day getaway flop. We – Posted Nov 25, 2008
   
         
Horrible

A much needed 3 day getaway flop. We chose a mid priced suite and where given the worst room in the resort. Right next to an enterence road to private residences with noisy cars all night and a 4:30 am garbage truck just outside our room. The AC...

read full hotel review on IgoUgo.com

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We liked the water park.“Excellent – Posted Nov 11, 2008
 
         
Excellent

We liked the water park.“Excellent location, staff and facilities. We enjoyed the water park...

read full hotel review on MYTravelGuide

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A great place for everyone. Clean, – Posted Oct 26, 2008
 
         
Excellent

A great place for everyone. Clean, excellent staff and in a nice location.“My family actually went to Phoenix for a funeral, but coming back to the hotel was like a breath of fresh air for us. The two room suites were nice and spacious, the pools...

read full hotel review on MYTravelGuide

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awful, ruined our weekend – Posted Oct 21, 2008
   
         
Horrible

-couldn't check in until 6:00pm, we had dinner reservations and no time to get ready.

-also we had a villa rented, so groceries went bad because we couldn't get into the room

-they said the previous guests had pets, and the...

read full hotel review on Yahoo! Travel

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Great for kids.Property a little run – Posted Oct 04, 2008
   
         
Good

Great for kids.Property a little run down andnot elegant.“This is a fabulous hotel to bring the kids. River rafting, mini golf, great pools and the price is great for the area. Our rooms were on the ground floor by the parking lot and were not...

read full hotel review on MYTravelGuide

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The suite was quiet, well appointed, – Posted Oct 01, 2008
   
         
Excellent

The suite was quiet, well appointed, clean and comfortable.My AT&T cell phone had no signal in the hotel environment so I had to use the expensive house phone for local calls.“The Pointe Hilton Squaw Peak is a well manicured resort. The two main...

read full hotel review on MYTravelGuide

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I really love the suite and the water – Posted Sep 24, 2008
by Eric W.
 
         
Excellent

I really love the suite and the water park for my kids. Was put off by the elevators being down and not being offered any assistance with my luggage.

read full hotel review on Perfect Escapes

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