Hotel needs remodeling. There is no customer service. This hotel had students running it who did absolutely nothing with your request. Manager nowhere to be found. Hotel had employees from another city come in and help out because they didn't have enough employees to keep up with all requests and cleaning of rooms. Some of our group was checked in and when they got to their room it wasn't even cleaned from the prior guest. Empty pizza boxes left on an unmade bed and restroom not clean. Will never stay at this hotel again. It needs to be closed until they remodel and hire professional employees who can service a hotel correctly.