I stayed in this hotel at 12/26-28/2006. I booked it well in advance and reserved a "non-smoking room", because I am sick to the smell. Well, if they were not going to reserve me a non-smoking room they can tell me. Plaza is not the only hotel in Vegas. But they just confirmed my reservation.
When checking in at 8pm they told me all non-smoking rooms were sold out. I pointed out it should be my room since I guaranteed my booking with credit card. How come they were sold out! But finally they say they can't fix it. No smile on the associates face and they seem not willing to help. After a 10 hours driving I don't want to argue anymore. But it was a nightmare that night. I had cough and sore eyes, and can sleep well that night. Terrible! I will never stay again in this hotel!